Erica Caja
Erica Caja at Ken Ganley Subaru Wickliffe

Erica Caja

Service Experience Team Leader

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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5.0
18 Reviews

Dealership Experience

7 yrs, 5 mos

5.0

18 Reviews

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18 Reviews of Erica Caja

November 25, 2025

Dealership Rating
Employee Rating

I purchased my Subaru cross track from Ganley Suburu in Wickliffe and got a much better deal than I could get anywhere else on the same vehicle. I have used them for all subsequent service and they have be More

by zmcduffie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Beck, Tommy Hatcher

Nov 26, 2025

Ken Ganley Subaru Wickliffe responded

Hi, MC Duffie! It's fantastic to hear that you got a great deal at Ken Ganley Subaru Wickliffe and that Tommy is keeping your Subaru running smoothly. Thank you for choosing us and sharing your experience! Safe travels!

June 21, 2025

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Love it, the experience was excellent. ,people are very nice, good coffee, place always clean More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Hatcher, Darren Beck, Ken Eggers, Jason Caja , Larry Clement

Jun 23, 2025

Ken Ganley Subaru Wickliffe responded

Thank you for visiting Ken Ganley Subaru Wickliffe! We appreciate your kind comments and hope to see you again next time!

June 09, 2025

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Employee Rating

I have been a Subaru owner for the past 15+ years and have been very satisfied with their service department and the two Foresters that I have owned. More

by James
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Hatcher, Jason Caja , Annette Wagoner- Salvatore

Jun 09, 2025

Ken Ganley Subaru Wickliffe responded

James, we're delighted to hear about your long-term satisfaction with Ken Ganley Subaru Wickliffe and our service department! Thank you for being a loyal Subaru owner.

March 05, 2025

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Employee Rating

Giovanni is great. The whole staff kept me informed through out the whole process. They are the best More

by domenicnoce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Hatcher, Sam Velez, Darren Beck, Michael Campoletti, Harley Vecchio, Jason Caja, Franco Lanese , Larry Clement, Annette Wagoner- Salvatore, Giovanni

Mar 06, 2025

Ken Ganley Subaru Wickliffe responded

Thank you for trusting Giovanni & the Ken Ganley Subaru Wickliffe team with your service needs! We appreciate the awesome feedback and look forward to serving you again next time!

December 09, 2024

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Employee Rating

Have always great service, Pleased with the process of buying out my lease. All departments More

by HORVATJ7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Russo, Franco Lanese, Jeff Leovic , James Callender, Joe Vitale

Dec 10, 2024

Ken Ganley Subaru Wickliffe responded

This is great to hear! Thank you! - Ken Ganley Subaru Wickliffe

Dec 12, 2024

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2024

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Employee Rating

They take great care of you first, then your car! Giovanni and his team over in the service department are the ultimate best. I have never left that department being nothing but satisfied and wearing More

by allaboutanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Swyt Jr. , Craig Hatcher, Dario Miocic, Michael Campoletti, Demetrius Carter, Jason Caja, Franco Lanese , Mike Swansinger, Annette Wagoner- Salvatore, Giovanni Casella - 5+ STARS

Sep 10, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for sharing such a glowing review! We're delighted to hear that Giovanni and the service team at Ken Ganley Subaru Wickliffe have consistently provided excellent care. Your satisfaction means everything to us, and we look forward to serving you for many years to come!

September 06, 2024

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Professional Knowledgeable friendly Carring Detailed oriented. Fast service Priced well great coffee a b d comfortable waiting room More

by vmhannah
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Ken Ganley Subaru Wickliffe responded

Thanks for highlighting the great service and amenities at Ken Ganley Subaru Wickliffe! We appreciate your feedback and are glad you had a positive experience.

August 08, 2024

Dealership Rating
Employee Rating

Nice people to deal with. Very convenient location for me for service. Good line of vehicles. More

by JJMILLER09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Leovic , Giovanni Casella

Aug 08, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for choosing Ken Ganley Subaru Wickliffe!

August 06, 2024

Dealership Rating
Employee Rating

Thorough checkup and correction of problems done right. Listened to my concerns, found the problems and fixed them. My car runs like new again! More

by edm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience! We're glad to hear our team at Ken Ganley Subaru Wickliffe could get your car driving like new again. Take care and please don't hesitate to reach out if we can be of service in the future!

July 30, 2024

Dealership Rating
Employee Rating

The facility is pleasant, and thedealership very professional. Our salesperson William Uoung took time answering questions. More

by Anna
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joseph Russo , William Young

Jul 31, 2024

Ken Ganley Subaru Wickliffe responded

Hello Anna, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We are always more than happy to assist you if anything else comes up. Take care!

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