Erica Graham | Page 17

We have always received excellent service at Toyota of Boardman. Friendly people all the way thru the process. We would not shop for a car anywhere else. Boardman. Friendly people all the way thru the process. We would not shop for a car anywhere else. More

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The service given to my husband and I was superior. Shane and Doug spent a lot of time with us explaining all the features (and there were many) of the vehicle, staying beyond closing time. Erica took us thr and Doug spent a lot of time with us explaining all the features (and there were many) of the vehicle, staying beyond closing time. Erica took us through the paperwork with ease. We bought a Toyota Sienna and love it! Thank you for your patience. More

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I recommend this dealership to everyone! Kevin Bertilacci is a GREAT salesman! Being a woman shopping for a new vehicle I had my reservations(because of pushy salesmen). Kevin Bertilacci was anything but tha is a GREAT salesman! Being a woman shopping for a new vehicle I had my reservations(because of pushy salesmen). Kevin Bertilacci was anything but that. I had so many questions for him about our new Toyota Sienna XLE van and he answered them all very quickly. He was very respectful and available 24/7 for any questions I had. He was never pushy and didn't give me the run around. He was easy to talk to and very professional. Erica was VERY nice and explained everything in detail about our warranty/financing also. If you are considering a new vehicle, please consider Kevin and Preston Toyota in Boardman. Thanks Kevin! We LOVE our new van! More

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We really liked out saleman. He gave us a lot of information. He helped us to know things about our car. Erica was real helpfut, too. information. He helped us to know things about our car. Erica was real helpfut, too. More

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This was my first time buying a car by myself. Mike was great throughout the entire process. I told him what I was looking for in a vehicle and he delivered. His level of professionalism was his greatest q great throughout the entire process. I told him what I was looking for in a vehicle and he delivered. His level of professionalism was his greatest quality. Not only did he know everything about the car, but he was helpful explaining the entire acquisition process as well. He helped alleviate some of the anxieties buying a car can give someone. Mike made me a Toyota of Boardman customer for life. More

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Appreciated Kevin's prompt repoonse to my internet inquiry and he wrote to contact him at anytime and did not pressure us. Doug was easy going when my husband asked for a test drive. Appreciated that inquiry and he wrote to contact him at anytime and did not pressure us. Doug was easy going when my husband asked for a test drive. Appreciated that Kevin introduced us to Josh, the sales manager, who thanked us for our business, which impressed us. More

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It may be hard to believe, but at 52 years of age this was my first new car. Erica nad Mike made me feel relaxed. I felt that gotthe best deal I could for my car. Things went smooth and was in and out in was my first new car. Erica nad Mike made me feel relaxed. I felt that gotthe best deal I could for my car. Things went smooth and was in and out in less than 3 hours. Thank you both. More

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Very dissappointed in myself for not making a better deal on this car.I had to be a complete moron to let this happen.I am sure that they are still laughing all the way to the bank with my hard earned money. on this car.I had to be a complete moron to let this happen.I am sure that they are still laughing all the way to the bank with my hard earned money.Oh well this was definitely learned the hard way. More

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Great experience. Mike made trading in our car and buying a new 2012 Sequoia easier than I could have imagined. He gave us the best price from the start and there were no hidden costs. Erica did a g buying a new 2012 Sequoia easier than I could have imagined. He gave us the best price from the start and there were no hidden costs. Erica did a great job of explaining everything and was a pleasure to deal with. Toyota of Boardman is PHENOMENAL!! More

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I had been talking on the phone with Rich for a few weeks regarding buying out an early lease on my Camry. Being a single female, I was very apprehensive about trusting all the information I was getting. Al regarding buying out an early lease on my Camry. Being a single female, I was very apprehensive about trusting all the information I was getting. All the stories about fast talking salesmen taking advantage of women without a backup along. Every other time I had come into the dealership looking at cars I brought my son or daughter or well informed friend. So after telling Rich, "ok. I'm coming in, and this has better be the deal we have been talking about" I made an appointment and truthfully felt very skeptical. Well,Rich met me at the door and first off showed me the car all polished up and ready to go. Introduced me to Erica who is one of the most efficient, cordial financial people I have ever dealt with. She showed me the paper work, explained everything in detail and put my mind at ease. Everything was as promised. After signing necessary paperwork, Rich again met with me and gave me a review of all the car accessories. Even programed my cell phone into the bluetube, which was very impressive since I am totally electronically challenged. I drove off in my beautiful car saying "Yes, I did it all by myself" (with a little help from Preston personnel) It was a good experience and I have told others about it. Thank you for your courteous, efficient service. More

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