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Erica Hernandez

Overview Reviews (37) Inventory (380)

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Erica Hernandez

Erica Hernandez | Page 3

Client Advisor New & Pre-Owned Sales

Momentum BMW MINI

9570 Southwest Freeway
Houston, TX 77074

Hello I’m a Mother of 5 and a Houstonian!! I’ve been in car advising for 8 years and at Momentum BMW for 13 years!! Love what I Do and Love Helping People most of all!

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4.9

37 Reviews

Hello I’m a Mother of 5 and a Houstonian!! I’ve been in car advising for 8 years and at Momentum BMW for 13 years!! Love what I Do and Love Helping People most of all!

Overview Reviews (37) Inventory (380)

Dealership Experience

14 yrs, 10 mos

Industry Experience

14 yrs, 10 mos

Languages Spoken

English

Spanish

4.9

37 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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37 Reviews of Erica Hernandez

April 06, 2023

Dealership Rating

Employee Rating

Mario is the best guy for all my car needs. Highly recommended. Very happy with it Highly recommended. Very happy with it More

by Asifatv

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 08, 2023 -

Momentum BMW MINI responded

Asifatv, we're happy you found our staff to be so supportive during your experience here at Momentum BMW. Thanks for the recommendation, and have an amazing day!

March 13, 2023

Dealership Rating

Employee Rating

Momentum BMW has done an outstanding job, especially. . Erica Hernandez was the best i love her so much . Erica Hernandez was the best i love her so much More

by Waheed Ur Rehman

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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March 01, 2023

Dealership Rating

Employee Rating

Erica was excellent and efficient in creating a memorable experience for my purchase, ensuring the process was handled with care and ease! Lots of hard workers over there at Momentum! Our finance guy Reese w experience for my purchase, ensuring the process was handled with care and ease! Lots of hard workers over there at Momentum! Our finance guy Reese was exceptional in great detail that was not overwhelming and helping to streamline our process making it easy to navigate and stress free! More

by RSJ

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 06, 2023 -

Momentum BMW MINI responded

We are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

March 01, 2023

Dealership Rating

Employee Rating

Had a great car buying experience! Staff was very friendly and helpful. I absolutely recommend those location! Staff was very friendly and helpful. I absolutely recommend those location! More

by Annpires

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 06, 2023 -

Momentum BMW MINI responded

Ann, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!

February 16, 2023

Dealership Rating

Employee Rating

These guys helped me a lot, way more then expected going too recommended it to my friends for sure too recommended it to my friends for sure More

by Paraiso98

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 19, 2023 -

Momentum BMW MINI responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 28, 2023 -

Paraiso98 responded

You guys are great

December 03, 2022

Dealership Rating

Employee Rating

Cliff-Jason-Tommy all wonderful people. They took care of me from start to the end. Wonderful car-Love it ! M3 50th anniversary. Great store Great people. Come see what you are missing They took care of me from start to the end. Wonderful car-Love it ! M3 50th anniversary. Great store Great people. Come see what you are missing. More

by mphsis

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Donald Jeanlewis, Patrick Adesuyi, Tatiana Curo, Selvin Reyes, Bjorn Burke, Phillip. Nguyen, Barry Bailey, Enrique Davila, Curtis Josey

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Dec 06, 2022 -

Momentum BMW MINI responded

Mphsis, we're happy you found our staff to be so supportive during your experience here at Momentum BMW. We hope to be of service to you again in the future. Best wishes, Momentum BMW

November 30, 2022

Dealership Rating

Employee Rating

Straight forward dealing and closing sale. Number 3 BMW from Momentum. Service from Shef has been great. Number 3 BMW from Momentum. Service from Shef has been great. More

by tomrobinson1234

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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August 11, 2022

Dealership Rating

Employee Rating

Awesome. They always take care of me. I just bought my 5th car from Momentum BMW. They always take care of me. I just bought my 5th car from Momentum BMW. More

by Lauralpatton

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 18, 2022 -

Momentum BMW MINI responded

Lauralpatton, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

July 15, 2022

Dealership Rating

Employee Rating

I bought my 3rd BMW from Momentum BMW. I worked with Caprecia each time. She and Erica were very professional, open, honest, they listened to my needs, and communicated frequently until I worked with Caprecia each time. She and Erica were very professional, open, honest, they listened to my needs, and communicated frequently until I was ready to purchase. I love my BMW. I could drive/buy almost any car, but choose to buy Bavarian Motor Works. Just handles well and is super hot. More

by bdaniel1

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 20, 2022 -

Momentum BMW MINI responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2022

Dealership Rating

Employee Rating

pleased with the quality and professionalism of the service! In addition the availability of personnel to help service! In addition the availability of personnel to help More

by getreel1024

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jared Caraway

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