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Erica Hughes
Erica Hughes at Ken Ganley Kia Mentor

Erica Hughes | Page 12

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.7
137 Reviews
4.7

137 Reviews

Write a Review

137 Reviews of Erica Hughes

June 13, 2023

Dealership Rating
Employee Rating

Manager and sales were very informative and professional in discussing my options on my lease-end. Service dept was thorough and on time. I had a positive experience overall! More

by slstein60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Gridley

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Jun 18, 2023

Ken Ganley Kia Mentor responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2023

Dealership Rating
Employee Rating

Everything went great and was easy to do. It was fast as well on the day o was there More

by andrewkramer35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Michael Lindner, Brian Snowden , Chelsey Padula, Zach Piotrowski, Michael Ross

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May 25, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2023

Dealership Rating
Employee Rating

have all service done here and always pleased. courteous and work done in a timely manner and good the first time. More

by jskerl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris , Mike Connors, Zach Piotrowski

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May 22, 2023

Ken Ganley Kia Mentor responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2023

Dealership Rating
Employee Rating

Great service from walk in to drive out. Thanks Erica for going the extra mile. More

by Deskman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2023

Ken Ganley Kia Mentor responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 15, 2023

Dealership Rating
Employee Rating

Always efficient professional and we never mind coming here. They are under new ownership and no negatives to write about. More

by susanwhitaker869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Michael Lindner

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May 18, 2023

Ken Ganley Kia Mentor responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 19, 2023

Dealership Rating
Employee Rating

The service department is definitely the best around. Rebecca Banks is a Rock Star on the service desk More

by Mr bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Michael Lindner, Brian Snowden , Chelsey Padula, Zach Piotrowski, Michael Ross

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Apr 25, 2023

Ken Ganley Kia Mentor responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Apr 25, 2023

Mr bill responded

I really appreciate the outstanding service work I receive from your Mentor Kia Dealership

April 17, 2023

Dealership Rating
Employee Rating

On time and relaxing and explained everything done and they washed my car before I left More

by Toni Aplis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsey Padula

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Apr 25, 2023

Ken Ganley Kia Mentor responded

Hi Toni, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2023

Dealership Rating
Employee Rating

Great customer service and service was completed in the time estimated. Very friendly people in service as well as in sales. More

by dtsengas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Michael Lindner, Brian Snowden , Chelsey Padula, Zach Piotrowski, Michael Ross

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Apr 25, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

April 12, 2023

Dealership Rating
Employee Rating

The service department is wonderful! So fast and efficient every time I have service done they exceed my expectations. More

by Mariafaur76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris , Chelsey Padula, Samuel Pelissier, Corey Steinberg

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March 26, 2023

Dealership Rating
Employee Rating

Great place! Everyone is courteous and knowledgeable. We definitely would recommend to friends and family. More

by Afbrata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 29, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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