Erica Jones
Erica Jones at Southern Kia Virginia Beach
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Erica Jones

Sales Manager

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.6
10 Reviews
4.6

10 Reviews

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10 Reviews of Erica Jones

April 27, 2024

Dealership Rating
Employee Rating

Service was completed quickly and they were very nice in the service center. I highly recommend them. More

by brian.hildenbrand
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 26, 2024

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Quick, personable, complete gentleman, kept my care neat and clean, always love that Southern Comfort More

by chrisnkim72
Service Price Transparency
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Recommend Dealer
Yes

April 23, 2024

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Excellent customer service from southern kia front desk and all kia service.the lady who help us is very knowledgeable More

by paulgagni
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 24, 2024

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 23, 2024

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Employee Rating

Nothing that I can think of. Thank you very much. Everything is all good. Have a nice day. More

by SAMWILSN2.SW
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 19, 2024

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Employee Rating

The service was so slow and they never communicated with us at all. Our car has been in the shop for over 5 weeks and is still there. I will never buy a kia again from this location. More

by JASONWINN7629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 19, 2024

Southern Kia Virginia Beach responded

We value and appreciate your business, Jason. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

December 06, 2023

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Employee Rating

Lindsay Foley and particularly Erica/Cortnee Jones were fantastic, impressive, personable, professional, knowledgeable, helpful, etc, etc, etc. you are fortunate to have them working for you. However, I di More

by JIMLAVIN3
Recommend Dealer
Yes

Other Employees Tagged: Erica Jones

Dec 07, 2023

Southern Kia Virginia Beach responded

Jim. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

November 30, 2023

Dealership Rating
Employee Rating

Quick in providing answers and solutions to every question asked. Friendly customer service. Great and exceptional warranty. More

by kar1983
Recommend Dealer
Yes

Other Employees Tagged: Erica Jones

Dec 07, 2023

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 29, 2023

Dealership Rating
Employee Rating

We had a delightful experience working with Court at Kia. She did not rush us and made sure to let us see all of the possible options before making a decision. We enjoyed working with Court More

by Sheldon Wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Our salesperson - Courtney

Dec 07, 2023

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 23, 2023

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Employee Rating

I had a great experience with your team. I will be back for car services in the future. More

by DBMARLANA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 05, 2023

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I like Kia and would keep going back. The dealership is very friendly and professional. More

by AROSE4UAT42
Service Price Transparency
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Recommend Dealer
Yes

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