Erica Wagner | Page 2
Director of Internet Sales
Lakeland Chrysler Dodge Jeep RAM
2875 MALL HILL DRIVE
Lakeland, FL 33810
17 Reviews
Write a Review17 Reviews of Erica Wagner
August 11, 2021
The most unprofessional dealership my husband and I have ever done business with. We ordered an in stock part 2 months ago, paid in full, and still have not received the part and no one who can take care of ever done business with. We ordered an in stock part 2 months ago, paid in full, and still have not received the part and no one who can take care of this will pick up the phone or return emails nor return phone calls. The GM will not even address the the problem so under no circumstances would I ever buy a car from such a careless and unprofessional business. Not sure the GM realizes this is a direct reflection on him. More
Other Employees Tagged: Richard Young, Juania Lilly , Denise
February 26, 2021
DONOT BUY FROM THESE THIEVESthey are a piece of crap all DONOT BUY FROM THESE THIEVES they are a piece of crap all they care about is lieing to you sold me a Truck with remote start on it that was not there DONOT BUY FROM THESE THIEVES they are a piece of crap all they care about is lieing to you sold me a Truck with remote start on it that was not there have keys to the truck with the remote start on it so you think you have a remote start on it NOT, they were supposed to detail the truck twice never did and then put a dent in it that they didn’t fix was supposed to fill tank up NEVER did tried to say they filled it up twice make sure you read every page you sign if you have to get a magnifier to read it because they will swindle you Any way they can I will be calling the BBB on them and the attorney general !!!! they have the worst salesman’s Managers and service people I have ever dealt with, they finally through me off the lot cause I was telling people shop here at your own risk ⚠️ as far as I’m concerned they should be put out of Business More
Other Employees Tagged: Richard Young, Juania Lilly , Ben
October 02, 2020
Horrible, no good. Run. Service department was horrible and left our car worse off than we took it. Not only that, the repair was under warranty and they told us our part would be a month out. Now they are and left our car worse off than we took it. Not only that, the repair was under warranty and they told us our part would be a month out. Now they are ghosting us when we try to get the warranty honored. I wouldn't buy new or bring in for service here. They will bait you to buy and you will regret it forever when you are stuck dealing with thier horribke customer service. Our salesman, Jacob has been horrible and avoids/refuses to return our calls. We will never be back, even if they finally answer our calls to do the warranty work. You DO NOT want these people under your hood. More
Other Employees Tagged: Richard Young, Amy Tanous, Michael Dunn, Christopher Soto, Juania Lilly, Allison Dahmer , Jacob
May 10, 2020
Terrible Morals,Do NOT Support. I got a used car from this dealership YEARS ago and still get mail from them with fake checks, threats and notices. The last piece of mail was made to I got a used car from this dealership YEARS ago and still get mail from them with fake checks, threats and notices. The last piece of mail was made to look like a GOVERNMENT ISSUED TAX-FORM. This company has NO moral compass, DO NOT SUPPORT THEM. I can only imagine how many poor, ignorant people go to visit this place because of their shark-like marketing tactics. It's sick. STOP MAILING ME. More
Other Employees Tagged: Richard Young
January 02, 2020
Not happy. Never sent us a corrected title or the sales agreement. As pomised. Was pushy. On sales. Probably will not buy another one from them. Took it upon themselves to put everything my husband's nam agreement. As pomised. Was pushy. On sales. Probably will not buy another one from them. Took it upon themselves to put everything my husband's name and not in both More
Other Employees Tagged: Juania Lilly, Victor Brewton
March 25, 2019
Great people! Great quality! Great prices! Came in for a service, got it taken care of , then traded it in for a upgrade! The service staff was attentive, even though it was busy. And the sales Came in for a service, got it taken care of , then traded it in for a upgrade! The service staff was attentive, even though it was busy. And the sales staff and managers really found me a great deal on a brand new 2019! Definitely sending my family here when they need a vehicle. And I'll be back for my next one in a couple years! Also the new showroom is very clean and comfortable, it made the wait seem like nothing . Customer service followed up the next day and made sure I was taken care of ! More
Other Employees Tagged: Richard Young, Jennifer Gudino, Michael Dunn
May 29, 2018
Great customer service! Everyone there was very helpful and a pleasure to work with! We love our new Jeep Wrangler! I would recommend all my friends and family! Everyone there was very helpful and a pleasure to work with! We love our new Jeep Wrangler! I would recommend all my friends and family! More
Other Employees Tagged: Amy Tanous, Jorge Flores

