Erica Wells | Page 20

Solid service, good communication throughout the process. Friendly staff and very modern facilities. Very professional Friendly staff and very modern facilities. Very professional More

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Friendly and knowledgeable! Fixed everything and found some other things to help me keep 'Timini' on the road! Thanks Fixed everything and found some other things to help me keep 'Timini' on the road! Thanks More

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They are always so kind and respectful when I bring in my car. I always know I’m in good hands at the dealership. car. I always know I’m in good hands at the dealership. More

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Great service. Prompt service at service entrance. Erica was very helpful and responsive. Loaner was appreciated. Prompt service at service entrance. Erica was very helpful and responsive. Loaner was appreciated. More

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The video from the mechanic explaining what needed to be repaired or what to watch for was very helpful in understanding the issues with the vehicle. The repair included an extended warranty repair that I w repaired or what to watch for was very helpful in understanding the issues with the vehicle. The repair included an extended warranty repair that I was not aware of. More

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Prompt welcome at service entrance. Service was completed timely with video update from technician. Car wash after was a nice touch! Service was completed timely with video update from technician. Car wash after was a nice touch! More

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Pleasant, communicative, and helpful. Free no hassle loaner while my car was worked on. I barely spent any time at the dealership. Free no hassle loaner while my car was worked on. I barely spent any time at the dealership. More

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Scheduled windshield replacement at mini for the purpose of expert recalibration and was told it wasn’t necessary unless “we had problems. I don’t want problems. It’s a long drive back to the dealership, bu of expert recalibration and was told it wasn’t necessary unless “we had problems. I don’t want problems. It’s a long drive back to the dealership, but only ten minute drive to glass company. At check in I confirmed that a recalibration would be done. I also asked for winter floor mats, she wrote it on the ticket, also asked for the same at the time we bought the mini, they were to be ordered. Never happened. More

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The Mini Service is great. They go above @ beyond helping you. They keep you informed during the whole process so you know exactly what is going on & what to expect. Great cust They go above @ beyond helping you. They keep you informed during the whole process so you know exactly what is going on & what to expect. Great customer service! More

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I was on a road trip and suddenly needed service. MINI of St Louis expeditiously fixed my car, and were extraordinarily good at coordinating the whole thing to accommodate my complex road trip requir MINI of St Louis expeditiously fixed my car, and were extraordinarily good at coordinating the whole thing to accommodate my complex road trip requirements. I have logged over a million miles and never had a better repair experience! More

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