Erick Bravo
Erick Bravo at Toyota of Lancaster
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Erick Bravo | Page 2

Service Adviser

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.6
338 Reviews
4.6

338 Reviews

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338 Reviews of Erick Bravo

April 04, 2024

Dealership Rating
Employee Rating

An excellent customer service and job done with great care. I love to be there to service my car to enjoy their service. More

by torres78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas

Apr 04, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

April 03, 2024

Dealership Rating
Employee Rating

When I came in he took care of me and the issues I had with my car and kept me posted while my sunroof motor blew I'm glad they caught this on time gave me a rental and took care of me , would definitely More

by itsmepattyf
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

Apr 03, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

March 28, 2024

Dealership Rating
Employee Rating

Didn't have to wait too long Staff is always friendly and helpful. Highly recommended A plus More

by vickie1811
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

Mar 28, 2024

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

March 25, 2024

Dealership Rating
Employee Rating

I spent about 7800$ on recent repairs and I ask for a free key ?? FOB but they wouldn't give it to me. I have been a loyal customer since 2010. I plans to buy a new Toyota truck ?? late summer. Perhaps I More

by JoeRod
Recommend Dealer
No

Other Employees Tagged: Erick Bravo

Mar 25, 2024

Toyota of Lancaster responded

I'm sorry to hear you are in need of another key fob. We’d like to learn more about what happened. Please contact me at (661) 952-2103 so I can hear about your experience and take the proper next steps.

March 22, 2024

Dealership Rating
Employee Rating

amazing! everyone was so attentive! they made sure I was well taken care of so professional and great customer service More

by breegalvan1023
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

Mar 22, 2024

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

March 20, 2024

Dealership Rating
Employee Rating

Excellent customer service and kept me well informed of my car service Very clean and polite More

by CARLOSXX1977
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

Mar 20, 2024

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

March 16, 2024

Dealership Rating
Employee Rating

The dealership listens to my problems about my vehicle and works on the job if their is any problems the dealership explain it to me More

by aidabarney32
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

Mar 18, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

March 08, 2024

Dealership Rating
Employee Rating

Clean dealership I had my car towed in and an overpriced diagnostic check was done. I had a broken left front axle. The price I was quoted was around $1000. I called around and got both axles replaced for $ More

by timloebs
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Erick Bravo

Mar 08, 2024

Toyota of Lancaster responded

We're deeply sorry for your experience. We know we did not meet your expectations, and we're committed to making things right. We take your feedback very seriously, and we're truly sorry to hear about your negative experience. If you wish to discuss further you can reach me at (661) 952-2103

March 07, 2024

Dealership Rating
Employee Rating

Every encounter I have had with Toyota of Lancaster has consistently been positive. The staff members demonstrate a high level of professionalism, making me appreciate their services even more. One aspect More

by renata1194
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

Mar 07, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

March 07, 2024

Dealership Rating
Employee Rating

It was a good experience. I was able to have the brakes replaced and oil change completed. They did change the cabin filter and left my glovebox on the passenger side floor. C More

by Janine S.
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

Mar 07, 2024

Toyota of Lancaster responded

Thank you for leaving us a review. I do apologize that certain items in your vehicle was overlooked at time of pick up but I'm happy to hear our staff was able to rectify the issues promptly. Thank you for your continued support we hope to serve you soon.

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