Erick Gomez
Erick Gomez at Toyota Town of Stockton

Erick Gomez | Page 10

Service Advisor

Toyota Town of Stockton

2150 E Hammer Ln
Stockton, CA 95210

5.0
107 Reviews
5.0

107 Reviews

Write a Review

Dealership Experience

9 yrs, 10 mos

107 Reviews of Erick Gomez

May 08, 2018

Dealership Rating
Employee Rating

Very Good. Made an appointment, was taken on time and was done 30 Minutes after appointment time. You can't beat that. Will be back when service is needed agai More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 08, 2018

Toyota Town of Stockton responded

We are so happy to see that we were able to get you in and out in a timely manner. Thank you for visiting Toyota Town of Stockton and we look forward to serving you again! Regards, Jason Kim General Manager

April 30, 2018

Dealership Rating
Employee Rating

Reliably great Eric is always attentive and patient. The work is done when he says it will be. He provides updates on the work. This recent was no exception. It was More

by ABC95210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 01, 2018

Toyota Town of Stockton responded

Eric is a huge asset to us here and always makes sure our customers go home happy. Thank you for your loyalty and we hope to see you back here soon! Regards, Jason Kim General Manager

April 25, 2018

Dealership Rating
Employee Rating

A SERVICE WELL DONE Mr, Eric Gomez, He has very good customer service is very professional He has an awesome personality he is very knowledgeable very well dressed in un More

by scudman1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 26, 2018

Toyota Town of Stockton responded

Hi John, Erick is an outstanding asset to us here and always makes sure our customers go home happy after their service visits. Thank you for this quality review and we hope to see you soon! Regards, Jason Kim General Manager

March 27, 2018

Dealership Rating
Employee Rating

Professional and courteous Good service- kept informed. Well maintained. Able to promptly explain any issues and concerns. Have opportunity to review for added items needed. More

by Mags33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 28, 2018

Toyota Town of Stockton responded

Hi, We're so proud of our service team provided you with a memorable experience. We will continue to bring you quality service! Can't wait to see you again! Regards, Jason Kim General Manager

March 07, 2018

Dealership Rating
Employee Rating

Very helpful Erick G. was very knowledgeable and was happy to answer all of the questions I had regarding my Toyota Prius and the service provided . A More

by Nolan22
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Mar 07, 2018

Toyota Town of Stockton responded

Hi Nolan, We love having Erick as a part of our team and we're so pleased to see he takes great care of you and your Prius. We hope it's running just like new and we can't wait to see you at your next service visit! Regards, Jason Kim General Manager

January 26, 2018

Dealership Rating
Employee Rating

Great service! Eric Gomez was a great service representative. Friendly and thouroughly went over the service they provided me for my 10k service. Overall experience More

by Allison_7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 29, 2018

Toyota Town of Stockton responded

Hi Allison, Eric is awesome and it's no surprise to see that he worked hard to provide you with the best service possible. We appreciate you choosing us here and hope that we can continue to provide you with this same great service for years to come. Regards, Jason Kim General Manager

January 19, 2018

Dealership Rating
Employee Rating

Customer service at it's best Erick was professional. Friendly. The customer service in this location is everything what my close friend told me. It was a quick visit for my first More

by Jeff S Cania
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 19, 2018

Toyota Town of Stockton responded

Hi Jeff, Customer service is our top priority and we couldn't be happier to see that Erick made sure you had the best experience possible. We appreciate you stopping by and we look forward to seeing you at future service visits. Hope your vehicle is running just like new! Regards, Jason Kim General Manager

January 16, 2018

Dealership Rating
Employee Rating

Excellent service This dealership is as professional as they come. I would recommend Toyota Town of Stockton to anyone interested in having their vehicle serviced. Than More

by iamattg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 16, 2018

Toyota Town of Stockton responded

It's a great pleasure to read this and see that Erick takes great care of you and your vehicle. We're grateful for both your business and this review and we hope that we can work together for years to come. Hope all is well and we'll see you here at your next service visit. Regards, Jason Kim General Manager

February 09, 2017

Dealership Rating
Employee Rating

Service Writer Entered building was immediately called over by Eric to assist with service order. Helpful with answers to many questions. Very pleasant experience. More

by phelps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Did not get name of transporter driver...very accommodating.

Feb 09, 2017

Toyota Town of Stockton responded

Thank you for taking the time to share this positive review. Erick is a great asset to us here and it's no surprise to see that he takes great care of you. Thank you for choosing Toyota Town of Stockton and we hope that you choose to work with us for years to come. Regards, Jason Kim General Manager

February 05, 2017

Dealership Rating
Employee Rating

Great service, was helped as soon as I walked in the door. Friendly, informative, polite, and didn't have to wait too long for a Saturday. More

by E_c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 06, 2017

Toyota Town of Stockton responded

Thank you for this great review and thanks for stopping by this past weekend. We're very happy to see that our service team took great care of you and got you in and out in no time. We hope your vehicle is running just like new and we'll see you soon at your next service visit! Regards, Jason Kim General Manager

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