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Erik Carr
Erik Carr at Niello Audi
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Erik Carr | Page 2

Assistant Service Manager

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.9
35 Reviews

Dealership Experience

13 yrs, 3 mos

4.9

35 Reviews

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35 Reviews of Erik Carr

November 13, 2023

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Employee Rating

Eric is always friendly and keeps me updated on the vehicle status. Check in and out are always easy. More

by BTANK55
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Yes
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Nov 13, 2023

Niello Audi responded

Thank you for your very kind review. Erik and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 06, 2023

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Employee Rating

Mr Carr is very professional and courteous and explains service in excellent detail. They vehicle was ready at the promised time. More

by SARWAREE40
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Yes
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Nov 06, 2023

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Erik met your expectations. Thank you again for choosing Niello Audi, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 05, 2023

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It is a good dealership, and I would recommend Nielo Audi and Cain Carter to anyone looking for a good car. More

by mistergeh
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Yes
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Nov 05, 2023

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

October 21, 2023

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Excellent service as always. Very friendly and knowledgeable service advisors and technicians. Always honest opinions. More

by lawwailok
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James French, Omead Anwar

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Oct 25, 2023

Niello Audi responded

This is what we love to hear! It's great to know that Erik, James, Omead, and the rest of our team always provide you with consistently excellent service. See you at your next visit!

October 17, 2023

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highest ratings that I give and I was very satisfied with the results. Thank you. More

by michaeljmoffett
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Yes
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Oct 25, 2023

Niello Audi responded

Thank you for the positive rating, Michael! We're glad to know that you were satisfied with your recent service visit. See you next time!

October 13, 2023

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Employee Rating

Techs are informative, work is done right the first time, great amenities, convenient location, and very professional yet personable service. More

by tystickone
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Dain Bryant

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Oct 18, 2023

Niello Audi responded

It's amazing to hear that our team always provides you with professional and personable service that is done right the first time! We're also glad to know that you appreciate our location and amenities. We look forward to continuing to serve you!

October 05, 2023

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They do a great job explaining the work. They service department personnel are very knowledgeable, More

by amelo1
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

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Oct 11, 2023

Niello Audi responded

We're glad to hear that our service team always provides you with a high level of service! Thank you for your continued trust and support and for taking the time to leave us a review.

September 30, 2023

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They are friendly and have great follow up. Their service department is efficient and communicates well. More

by doreen.lenhart
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cain Carter

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Oct 04, 2023

Niello Audi responded

This is what we love to hear, Doreen! Thank you for your review and for taking the time to acknowledge our team's efficient service and great follow up. It is always such a pleasure working with amazing customers like you!

September 25, 2023

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Employee Rating

Erik is professional and straightforward. Appreciate his honesty and expertise. Everyone is helpful, friendly and courteous. More

by 2labs2luv
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 27, 2023

Niello Audi responded

Thank you for taking the time to let us know! We are truly lucky to have amazing people like Erik on our team here in Sacramento. We're happy to know that he always provides you with such straightforward and professional service. See you next time!

September 15, 2023

Dealership Rating
Employee Rating

Dain was very helpful, friendly and I felt he went above and beyond. He loves his job and you can tell in the way he takes care of his clients. I never felt like my concerns were dismissed. Communication wa More

by LIZ.ZIMBELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

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Sep 20, 2023

Niello Audi responded

Isn't Dain great? We'll be sure to pass along your kind words so he knows how much you appreciated his hard work. Happy driving!

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