Erik Coxwell
Erik Coxwell at Toyota of Coconut Creek

Erik Coxwell | Page 23

New & Used Sales Director

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.1
284 Reviews
4.1

284 Reviews

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284 Reviews of Erik Coxwell

November 16, 2021

Dealership Rating
Employee Rating

Entire process was smooth and easy. Vinny is exceptional. He was extremely helpful. Will recommend dealership to family and friends. More

by lalberga01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zeke Howes , Vinny

Nov 17, 2021

Toyota of Coconut Creek responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful purchase experience working with Vinny and the Al Hendrickson Toyota team. Drive safely in your new vehicle, and we hope to see you back again down the road!

November 15, 2021

Dealership Rating
Employee Rating

Very friendly, the service is quick, washed my car for me and never any issues. More

by AUDREY.DEMOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zeke Howes , Scott Zuckerman

Nov 16, 2021

Toyota of Coconut Creek responded

We're glad your recent service left nothing to be desired, Audrey! Thank you for the outstanding feedback, and come back to Al Hendrickson Toyota for your future maintenance needs!

November 13, 2021

Dealership Rating
Employee Rating

El servicio y personal son excelentes muy buena atención tanto el vendedor como el financiero More

by JOHANACEVEDO2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2021

Toyota of Coconut Creek responded

Gracias por la reseña, Johana! Nos da mucho gusto oír que tuvo una buena experiencia de compra trabajando con el equipo Al Hendrickson Toyota. Apreciamos su apoyo y esperamos volver a verle en el futuro!

November 12, 2021

Dealership Rating
Employee Rating

Calling service for appt. Is impossible. No one answers and they never touch base with you. Long waits. Evan Service In take Tech polite, efficient, helpful. More

by barbny2fl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Jackson, Chener Petit Louis, Zeke Howes , Evan Kendra accommodating

Dec 20, 2021

Toyota of Coconut Creek responded

Hi Barb - Thank you for bringing your experience to our attention. Allow me to apologize for the difficulty you've experienced trying to make an appointment by phone. We want booking with us to be simple and straightforward, and I regret that this hasn't been the case so far. I'm sorry that the wait was also longer than expected and want to assure you our team is continually working to provide the most efficient appointments possible. We're grateful for your business and your input and hope you'll reach out if there's anything more we can do to make your experience more positive. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

October 17, 2021

Dealership Rating
Employee Rating

Great experience, pre ordered vehicle, was called when vehicle arrived. Test drove vehicle, sat with salesperson reviewed offers was extremely happy with my lease! Thank you Erik, Adriel, and Chuck! More

by moe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adriel and Chuck

Oct 17, 2021

Toyota of Coconut Creek responded

It makes our day to see that our team went the extra mile to ensure your satisfaction, Moe! Thanks for supporting Al Hendrickson Toyota and congrats on your new car!

October 16, 2021

Dealership Rating
Employee Rating

Dealership is a scam. Plain and simple. If anyone wants to go here I wouldn’t. More

by edward.romero.323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shedrick Anderson

Dec 20, 2021

Toyota of Coconut Creek responded

I am truly sorry to see this review, Edward. I invite you to contact me so we can discuss your personal experience together and so I can address this feedback directly. I hope to hear from you soon. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

October 11, 2021

Dealership Rating
Employee Rating

Amazing place service was excellent and everyone was helpful no haggling paid what I wanted More

by WALISCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chener Petit Louis

Oct 11, 2021

Toyota of Coconut Creek responded

Thanks for the 5 stars of our team here at Al Hendrickson Toyota! We're pleased that our team delivered an excellent experience, and we really appreciate your business. See you next time!

October 06, 2021

Dealership Rating
Employee Rating

I was very pleased. service did a great job. fixed what I brought it in for. More

by Chartman steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO , Gary Cann

Oct 07, 2021

Toyota of Coconut Creek responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - Al Hendrickson Toyota

October 03, 2021

Dealership Rating
Employee Rating

My initial contact was through the internet department and it was a pleasant one. We were able to agree on a price, which was the most competitive I received; and being the closest to my house made it a p More

by Totchan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenden Anghel , Leo Butterfield, Erik C, Jerry Saint Fleur

Oct 04, 2021

Toyota of Coconut Creek responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Leo and the Al Hendrickson Toyota team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

September 07, 2021

Dealership Rating
Employee Rating

Traded in our Toyota CHR for a 2020 RAV4 and coy fly be happier! Everyone was friendly and very knowledgeable about the vehicle I wanted. Would recommend again. 2 cars purchased so far More

by RONNIECROWE87
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik C, Marc Dorsinville

Sep 07, 2021

Toyota of Coconut Creek responded

Thanks for trusting our team to help you out! We appreciate your business, and we're glad to hear that those you worked with were kind and knowledgeable. See you next time at Al Hendrickson Toyota!

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