Erik Coxwell
Erik Coxwell at Toyota of Coconut Creek

Erik Coxwell | Page 26

New & Used Sales Director

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.1
284 Reviews
4.1

284 Reviews

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284 Reviews of Erik Coxwell

October 19, 2020

Dealership Rating
Employee Rating

Thank you very much and big thank you for Erick Coxwell and Paul sales person for their help and amazing customer service. I’m proud of them and Toyota Al Hendrickson. Bless you guys More

by b.orlov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz

Oct 19, 2020

Toyota of Coconut Creek responded

Thank you for taking the time to shout out Erick and Paul! We are proud to have earned your business and happy to hear that you had such an excellent experience working with the team. Safe travels, and we hope to see you back at Al Hendrickson Toyota down the road!

October 17, 2020

Dealership Rating
Employee Rating

Shopped three dealers for a 2021 tocoma and got the best price at Al Hendrickson. The sale , service and management departments were very polite and helpful More

by Harp1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, Chris Leporte , Erik C, Dexter Marshall

Oct 19, 2020

Toyota of Coconut Creek responded

Thank you for posting your feedback for Al Hendrickson Toyota. We are dedicated to finding the best option for guests and it is exciting to hear that our team helped you into a 2021 Toyota Tacoma. Congrats and safe travels!

October 11, 2020

Dealership Rating
Employee Rating

Fui muito bem atendido pelo Francisco e a Ana. Qualidade do atendimento e suporte ao cliente foi muito importante na decisão de escolher a Al Hendrickson Toyota More

by JROGERIOFOLIVEIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Toyota of Coconut Creek responded

Muito obrigado por sua gentileza. Vamos repassar isso para Ana e Francisco. Nós apreciamos seus negócios! Aproveite seu novo carro!

September 16, 2020

Dealership Rating
Employee Rating

Frank in the service department was the best. He was professional and helpful and called when the car was ready. Great experience. Will ask for him again. More

by musselmg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2020

Toyota of Coconut Creek responded

It is wonderful to hear that Frank earned your five-stars! Thank you for your support and for choosing Al Hendrickson Toyota. We hope to see you again next time!

September 14, 2020

Dealership Rating
Employee Rating

Preserve the waiting time to receive the finished service and avoid constantly going to know if the service has already ended, not exceeding the expected hours. More

by FRMAUROSANTANA53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: James Daus, Courtney Gayle, Wesley Bonito , Brecheneve B, Gary Cann, Chris Kulazidis, Luis P

Oct 06, 2020

Toyota of Coconut Creek responded

I am sorry to hear that your visit took longer than we had anticipated. We would never want to inconvenience our guests and we will certainly use your feedback to improve for the future. If you would like to discuss anything further, I am available to take your call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 01, 2020

Dealership Rating
Employee Rating

It’s was a good experience with Mr Dino the finance worker also but not least thanks to mr Eric one of the managers there because with out his help I wouldn’t have bought the truck highly recommend tho More

by KOIBOLWHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik C, Constantine Dino White

Sep 01, 2020

Toyota of Coconut Creek responded

It makes our day to hear that you love your Toyota Tundra TRD Pro - congratulations! We are delighted to hear that Dino and Eric were able to help make the deal happen. Thank you so much for shopping with us at Al Hendrickson Toyota!

August 27, 2020

Dealership Rating
Employee Rating

Good pick up and return service.No car wash. Was Good pick up and return service. No car wash. Was promised a coupon and never received one. There was a wait to see the service technician, but not More

by chana0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Toyota of Coconut Creek responded

Thank you for taking the time to leave us this feedback. I apologize for the mistake here with the coupon, and I would be more than willing to ensure that you receive one. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call directly? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 20, 2020

Dealership Rating
Employee Rating

Horrible service and robbed of my money very disappointed and couldn't get my refund especially at a time like this just completely scammed me of my money More

by BRAINPAUL53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ed Belvant, Brenden Anghel, Zeke Howes, Wesner Larose , Ashley C, Gary Cann, Joe M, Jake T, Jean V

Sep 10, 2020

Toyota of Coconut Creek responded

I'd like to speak with you directly about what happened to see if we can resolve this for you, but I need your complete information to pull you up in our system. Please don't hesitate to give me a call. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

August 17, 2020

Dealership Rating
Employee Rating

The best hands down. Everything was done expeditiously. Me and my Honda are very satisfied thanks again for the great work and service. Will recommend. More

by Lo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shedrick Anderson, Erik C, Andre Caldero, Chris Kulazidis

Aug 17, 2020

Toyota of Coconut Creek responded

Thank you for the review! It was our pleasure to assist you here at Al Hendrickson Toyota, and we look forward to your next visit!

August 16, 2020

Dealership Rating
Employee Rating

took care of everything that was needed!!! my service writer Carmine Armano was all about getting the job done even when he reached out to his superiors to get it approved. my new car toyota av More

by SHELDON1282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO, Jarrett Elder Sr., Brenden Anghel , Mike Joseph, Denise R

Aug 17, 2020

Toyota of Coconut Creek responded

Sheldon, we couldn't ask for better feedback and we appreciate you taking the time to review Al Hendrickson Toyota! Carmine is an indispensable member of our team and we're glad to see that came through to you. We hope to see you again!

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