Erik Coxwell
Erik Coxwell at Toyota of Coconut Creek

Erik Coxwell | Page 27

New & Used Sales Director

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.1
284 Reviews
4.1

284 Reviews

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284 Reviews of Erik Coxwell

August 05, 2020

Dealership Rating
Employee Rating

Staff was excellent, extremely helpful can’t wait to return for service. Marcus, Sedrick, and London is the best!!!! I would highly recommend this dealership to anyone looking to buy or service their ca More

by Marcusjackson1989
Recommend Dealer
Yes

Other Employees Tagged: Marcus Jackson , Shedrick Anderson

Aug 05, 2020

Toyota of Coconut Creek responded

Thank you for reviewing Al Hendrickson Toyota. Our service department takes pride in consistently offering excellent experiences and it is great that came through to you. We are looking forward to working with you next time!

July 02, 2020

Dealership Rating
Employee Rating

Amazing dealership. The employee make you feel very welcome and they work very hard to find what's best for you.. Staff doesn't stop til the customer is satisfied.. More

by WEBBJENN1972
Recommend Dealer
Yes

Other Employees Tagged: Chris Leporte, Brenden Anghel , Ashley C, Andre Caldero, Gary Cann, Chris Kulazidis, Alan

Jul 02, 2020

Toyota of Coconut Creek responded

Thank you for taking a moment to review us. At Al Hendrickson Toyota, we're committed to customer satisfaction and it is great to hear that came through to you!

June 25, 2020

Dealership Rating
Employee Rating

Ordered a new Toyota; was in and out within an hour. Fast and easy, they had all the paperwork already printed and ready to sign. Clear explanation of vehicle and features. More

by Kate M.
Recommend Dealer
Yes

Other Employees Tagged: Zeke Howes , Dexter Marshall

Jun 25, 2020

Toyota of Coconut Creek responded

Thank you for reviewing us, Kate. We strive to provide customers with a seamless & enjoyable car buying experience and it is great to hear that came true for you. Safe travels from everyone at Al Hendrickson Toyota!

May 07, 2020

Dealership Rating
Employee Rating

I am very satisfied with the service at all Hendrickson Toyota, all the workers there it’s so amiable and I am very happy with! More

by Morenacarioca10
Recommend Dealer
Yes

Other Employees Tagged: Erik C, Andre Veiga

May 07, 2020

Toyota of Coconut Creek responded

Thank you for the review! It was our pleasure to work with you here at Al Hendrickson Toyota, and we look forward to your next visit!

May 01, 2020

Dealership Rating

Can't trust service techs Dropped off van to Chris and left. Upon return of van noticed last N95 face mask was taken from back seat. No morals for those working behind scene More

by rmgebauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gary Cann, Chris Kulazidis, Denise R

May 15, 2020

Toyota of Coconut Creek responded

This is something that we take very seriously! Also, we provide all our associates with masks, so this is very disturbing to hear. I would like to speak to you about your experience. Please call me at your convenience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

May 18, 2020

Toyota of Coconut Creek responded

We truly value our customers and I'm sorry that this hasn't come through to you. I also apologize that we haven't gotten back to you about your concerns sooner. Gary is off on Fridays but at times comes in the morning for a couple of hours. We are not able to pull you up in our system by this name but we do care and would like to speak to you. At your convenience, please give me a call. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

May 15, 2020

rmgebauer responded

Interesting how the VP Gary Cann wrote this today 5/15/20, requests for me to call regarding my issue/review and Mr. Cann DOESN'T work on Fridays per his admin at the Service Department. Would make sense now since this was same message on Cars.com that he's yet to bother returning my call. Bottom line, Al Hendrickson pays someone to reply to these issues/reviews and makes consumers believe they care and "take very seriously" with their fabricated reply ... YOU DON'T CARE!

April 29, 2020

Dealership Rating
Employee Rating

We had a fantastic experience working with Erik Coxwell and Dexter!! They were so helpful with my purchase. I love my new Highlander XLE and all of the awesome safety features!! More

by Tutton
Recommend Dealer
Yes

Other Employees Tagged: Dexter Marshall

Apr 30, 2020

Toyota of Coconut Creek responded

It makes our day to hear that you love your new Toyota Highlander XLE, congratulations! We are are also thrilled that you had a positive experience with Erik and Dexter. Thank you from the entire team at Al Hendrickson Toyota!

March 09, 2020

Dealership Rating
Employee Rating

My daughter was accused of making a scene when she asked a question . Had to bring vehicle numerous times for service .Safety issues regarding not being able to open driver side door. More

by IPBMOM
Recommend Dealer
No

Other Employees Tagged: Shedrick Anderson

February 09, 2020

Dealership Rating
Employee Rating

It is always very great service when I bring my car in the service is fantastic the people their are always awesome very generious while I am their More

by DMATTHEWS00
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Davilmar Frantz , Gary Cann, Mike Joseph, Chris Kulazidis, Denise R, All people in the service Dept

Feb 10, 2020

Toyota of Coconut Creek responded

Thank you for sharing this wonderful feedback about the Al Hendrickson Toyota team! We love to hear that you enjoy your visits with us. Hope to see you next time!

January 11, 2020

Dealership Rating
Employee Rating

Never buy a vehicle from these unethical, dishonest people. Bought a car 18 months ago and they still refuse to correct a problem That was there when they sold me the car. Gave one star Because I could More

by Angry1
Recommend Dealer
No
Jan 28, 2020

Toyota of Coconut Creek responded

I can assure you that we would be happy to help here, but we can't look into this situation without your name. Would you please call me when you have the chance? Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

January 07, 2020

Dealership Rating
Employee Rating

Al Hendrickson Toyota was my best car leasing experience ever! The team that I had the pleasure of working with included Erik Coxwell, and Kelvin along with Zeke Howes. I was treated like family and would More

by JT
Recommend Dealer
Yes

Other Employees Tagged: Zeke Howes , Erik C, Kelvin

Jan 07, 2020

Toyota of Coconut Creek responded

Thank you for the five stars! We are pleased to hear that Erik, Keven, Zeke, and our team at Al Hendrickson Toyota took good care of you. It means a lot to know that we lived up to our service values. Enjoy your 2020 Toyota Camry XSE!

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