Erik Due
Erik Due at Jim Hudson Lexus

Erik Due | Page 12

Service Advisor - Lexus Master Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

Contact Me
4.9
316 Reviews

I am a huge Lexus advocate and my favorite vehicles in our fleet are the Lexus GSF & LC Convertible!

Dealership Experience

7 yrs, 3 mos

Industry Experience

9 yrs, 2 mos

Specialties & Trainings

ASE Certified Service Consultant

Lexus Master Certified

4.9

316 Reviews

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316 Reviews of Erik Due

August 23, 2023

Dealership Rating
Employee Rating

My sales person was AWESOME however my experience with the service representative has been disappointing with confusion and frustration More

by eugenia.kalipdirector
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Jim Hudson Lexus responded

We deeply regret the unsatisfactory encounter you had at our dealership. Our highest priority is ensuring customer contentment, and we are grateful for the important insights you've shared. Please reach out to Robert Yeomans at ryeomans@jimhudson.com to address your issue.

August 16, 2023

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Awesome service the people we're amazing great snacks good communication great invariant but slow with repairs More

by neilk1968
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2023

Jim Hudson Lexus responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

August 09, 2023

Dealership Rating
Employee Rating

I always have a great experience at Jim Hudson Lexus. Nothing but 5 stars every time. Thanks to the service tehnician Eric and the service consultant Erik Due. And special thanks to Kimberly Daniels. More

by R. Hughey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lalo Bellamy , Kimberly Daniels

Aug 11, 2023

Jim Hudson Lexus responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

July 31, 2023

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Employee Rating

Great service, great associates , all work done in a timely matter. Would recommend to anyone More

by dannyestep
Service Price Transparency
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Recommend Dealer
Yes

July 28, 2023

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The employees are always helpful. The bathroom is clean. The snacks and drinks are plentiful. They’re so focused on service that I sometimes fear they undercharge me. More

by frank
Service Price Transparency
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Recommend Dealer
Yes

July 26, 2023

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Took my 2018 es350 for its 70000 mile service the folks at jim hudson Lexus did a fantastic job performing a complete inspection of my car they changed the motor oil and topped off the fluids. Erik was ve More

by henrypeterson350
Service Price Transparency
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Recommend Dealer
Yes

July 22, 2023

Dealership Rating
Employee Rating

Wonderful customer service with Erik Flexibility during the electrical outage and getting my car in and out in a favorable time span More

by cwd7020
Service Price Transparency
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Recommend Dealer
Yes

July 19, 2023

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Service Rep is great. He provides updates in a speedy fashion He cares about what he is doing More

by Candicannon
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tony Locklear

July 12, 2023

Dealership Rating
Employee Rating

This company has great customer service is a pretty thorough and quick process to go through. More

by tayloroxendine
Service Price Transparency
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Recommend Dealer
Yes

July 08, 2023

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Employee Rating

As is standard… excellent service with attention to detail. Detailed explanation of charges and needs for the vehicle More

by Mkeenan50
Service Communication
Recommend Dealer
Yes
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