Erik Due
Erik Due at Jim Hudson Lexus

Erik Due | Page 21

Service Advisor - Lexus Master Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

Contact Me
4.9
320 Reviews

I am a huge Lexus advocate and my favorite vehicles in our fleet are the Lexus GSF & LC Convertible!

Dealership Experience

7 yrs, 5 mos

Industry Experience

9 yrs, 4 mos

Specialties & Trainings

ASE Certified Service Consultant

Lexus Master Certified

4.9

320 Reviews

Write a Review

320 Reviews of Erik Due

April 23, 2021

Dealership Rating
Employee Rating

Eric was great. He met me at the car when I arrived. Was thorough in checking out necessary service AND explained it to me. He prepared me for the wait time and delivered 15 minutes ahead of schedule includ More

by mcorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that Eric took good care of you here at Jim Hudson Lexus of Columbia, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 17, 2021

Dealership Rating
Employee Rating

The service representative, Erik Due was very attentative. Kept me updated on the progress of my service. Erik was very pleasant and easy to work with. More

by yb_thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Jim Hudson Lexus responded

Thank you for leaving us a review! Here at Jim Hudson Lexus of Columbia, we strive to deliver top-notch service and we're glad to hear that Erik hit the mark!

April 17, 2021

Dealership Rating
Employee Rating

communication was good, all repairs were made as described and the vehicle was clean. Also did repairs on the door handles that were part of a recall More

by Tim Putnam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Jim Hudson Lexus responded

Tim - Thank you for taking time to share this feedback. We are grateful to have you as a Jim Hudson Lexus of Columbia customer and appreciate you trusting us with your business. Happy driving!

April 17, 2021

Dealership Rating
Employee Rating

Service is always great! The time for service seems to have improved, especially when you wait for your vehicle. Thanks for that! It means a lot. More

by tnewman123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Jim Hudson Lexus responded

Your review made us smile! Thank you for being a loyal Jim Hudson Lexus of Columbia customer and supporting us by sharing this fantastic feedback. We look forward to our continued relationship.

March 27, 2021

Dealership Rating
Employee Rating

I always have had excellent and efficient service. .On my last visit I had a special problem and was sure I would not be able to a get a loaner vehicle and have to reschedule my appointment. Erik Due cam More

by Jerry Isbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Jim Hudson Lexus responded

Jerry, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Jim Hudson Lexus of Columbia, and we will certainly let Erik know that you appreciate his help. We look forward to your next visit!

March 25, 2021

Dealership Rating
Employee Rating

Erik is such a pleasure to work with. He’s not too pushy about getting services and is mindful of price. I trust him when he recommends what work must be done. Service was great also as my car runs great. More

by Ms Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Jim Hudson Lexus responded

Thank you for taking the time to review us! We are proud to have earned your business and happy to hear that you had such a successful experience working with Erik. Drive safely, and we hope to see you again at Jim Hudson Lexus of Columbia!

March 22, 2021

Dealership Rating
Employee Rating

Always a pleasant experience when bringing my Lexus in for service. Really like the comfortable work space and snacks so I can work while I wait. More

by LexusService
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Jim Hudson Lexus responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such an exceptional experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you again down the road!

March 10, 2021

Dealership Rating
Employee Rating

This dealership offers excellent customer service. Everything was done in a timely matter thank you Jim Hudson. My one complaint, you did not offer pick up for my vehicle for service. More

by Ms Kitty
Customer Service
Friendliness
Recommend Dealer
Yes
Mar 11, 2021

Jim Hudson Lexus responded

Thank you for your positive comments. We do offer pick-up and delivery, however you have to schedule that through our service concierge‘s team. They are a little booked out at the moment, but that option is available. In the future, you can call 803-754-9500 and ask to schedule a pick up and delivery if that is what you desire. As a heads up, advanced notice is needed for this option so the more notice the better. Thank you for your business and have a great weekend. - Robert Yeomans - General Manager - 803-754-9500

February 06, 2021

Dealership Rating
Employee Rating

My recent overall visit was satisfactory and a little longer than I expected But I needed my rear brakes done immediately and I know that Jim Hudson Lexus was the best choice - as always. I love the Hi More

by Leisasanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Best , Jasmine Foreman, Erik Due

Feb 08, 2021

Jim Hudson Lexus responded

Thanks for trusting us to get the job done. We are grateful for your confidence in Jim Hudson Lexus of Columbia!

January 30, 2021

Dealership Rating
Employee Rating

Comfortable and inviting waiting area; service reps are very professional, knowledgeable, personable. ALL of the service reps are outstanding. Have worked mostly with Eric Due and Danny Chupek - both outs More

by TLever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Smith, Danny Chupek , Jasmine Foreman, Shannon Stratford

Feb 01, 2021

Jim Hudson Lexus responded

Thank you for taking the time to share! We are proud to have earned your business and happy to hear that you are so confident in Eric, Danny, Anita, and the team to get the job done. Drive safely, and we cannot wait to see you back at Jim Hudson Lexus of Columbia!

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