Erik Due
Erik Due at Jim Hudson Lexus

Erik Due | Page 22

Service Advisor - Lexus Master Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

Contact Me
4.9
320 Reviews

I am a huge Lexus advocate and my favorite vehicles in our fleet are the Lexus GSF & LC Convertible!

Dealership Experience

7 yrs, 5 mos

Industry Experience

9 yrs, 4 mos

Specialties & Trainings

ASE Certified Service Consultant

Lexus Master Certified

4.9

320 Reviews

Write a Review

320 Reviews of Erik Due

January 16, 2021

Dealership Rating
Employee Rating

I was completely satisfied with the service as usual. Erik did his best for me and I sincerely appreciate his services. I am very grateful. Thanks. More

by Love Ladele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2021

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We are so glad Erik took such good care of you here at Jim Hudson Lexus of Columbia, and we will be sure to let him know that you appreciate his help. We look forward to your next visit!

January 11, 2021

Dealership Rating
Employee Rating

It’s always a pleasure to work w Erik Due. He goes above and beyond in working w my sometimes strange schedule, making sure I understand issues and making me feel like family. I have traded w Jim Hudson Le More

by Kim Davant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darryn Russ

Jan 11, 2021

Jim Hudson Lexus responded

Kim - For you to say that Erik goes "above and beyond" to assist you really makes our day. Thank you so much for your 20 years of business! We truly appreciate your longtime support and are honored to have you as a loyal Jim Hudson Lexus of Columbia customer.

January 08, 2021

Dealership Rating
Employee Rating

Erik Due is an asset to your organization - polite, helpful, and friendly. I left my cell phone in the courtesy car and he was able to retrieve it and keep it until I could come pick it up. Five star More

by CatherineM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Jim Hudson Lexus responded

Catherine - it was so kind of you to share your feedback. We will be sure to share this review with Erik and we look forward to your next visit to Jim Hudson Lexus of Columbia!

January 01, 2021

Dealership Rating
Employee Rating

Shout out to Erik Due! He provided excellent service as he reviewed the maintenance schedule for my vehicle and answered a variety of questions that I had. Great experience! More

by hvrana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2021

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We are so glad Erik took such good care of you here at Jim Hudson Lexus of Columbia, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 21, 2020

Dealership Rating
Employee Rating

Great experience with Erik Due. Very courteous and friendly. Everything handled in a very professional manner. He assured me that my car would be taken of . More

by Grinnie45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2020

Jim Hudson Lexus responded

Thank you so much for visiting us at Jim Hudson Lexus of Columbia! We are happy to hear that Erik could ensure that all of your concerns were properly addressed. Enjoy your day!

December 20, 2020

Dealership Rating
Employee Rating

Very positive experience. All employees were friendly and just as curtious as they could be. Will definitely be back for next service. A great experience. More

by Fancy car Laura 123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 21, 2020

Jim Hudson Lexus responded

We couldn't have asked for better feedback, Laura! It's great to hear that our service team took such good care of you and your vehicle. Thank you for trusting Jim Hudson Lexus of Columbia with your repair and maintenance needs!

December 19, 2020

Dealership Rating
Employee Rating

Great service with Eric Due managing the the service to make it a good experience. From the time you pull into garage it's first class, friendly and good service. Well managed recall of fuel pump as well. More

by carolcass1@aol.com
Recommend Dealer
Yes
Dec 22, 2020

Jim Hudson Lexus responded

This review of Eric and the service team is music to our ears! Thank you for your business and for taking the time to leave such positive feedback. We wish you safe travels and happy holidays! - Jim Hudson Lexus of Columbia Team

December 19, 2020

Dealership Rating
Employee Rating

Jim Hudson Lexus is an excellent dealership. I was met immediately upon arrival. When my service department rep, Erik Due arrived he not only took care of my 70,000 mile visit, but took my car to the body More

by Smith 111, Willie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2020

Jim Hudson Lexus responded

We are thrilled to hear that you received such thorough, attentive service from Erik and the team! Thank you for your business and your review of Jim Hudson Lexus of Columbia. We wish you a happy holiday season and look forward to working with you again!

December 19, 2020

Dealership Rating
Employee Rating

They do what you ask of them, on time and when promised. Only because you make respondents enter 25 words minimum I'll keep typing and provide some constructive feedback. The one area where this dealership More

by Doug H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rusty MacDonald

Dec 22, 2020

Jim Hudson Lexus responded

Doug, thank you for taking the time to leave us this feedback. We do strive for exceptional service here, and we will be sure to share this with our team and work to improve our detailing service going forward. If there is anything more we can do for you, please don't hesitate to give us a call or come back and see us again.

December 18, 2020

Dealership Rating
Employee Rating

Love 💕 I always have a great experience with my two cars. Everyone is nice and my advisor Erik is amazing. I bought another Lexus to replace my Audi because of the excellent customer service I receive. More

by Mentor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lalo Bellamy , Jasmine Foreman

Dec 18, 2020

Jim Hudson Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that Erik went above and beyond to earn your five-stars. Safe travels, and we hope to see you back at Jim Hudson Lexus of Columbia next time!

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