Erik Due | Page 28

Service was excellent. The service was excellent as it always is. Communication regarding service and the video providing an update is great. I love the text feature now u The service was excellent as it always is. Communication regarding service and the video providing an update is great. I love the text feature now used to keep me updated and to notify me when the service is complete. More

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Easy to schedule service It is always a pleasant experience for servicing my car. The team is always professional and friendly. They appreciate my time and make it as effortle It is always a pleasant experience for servicing my car. The team is always professional and friendly. They appreciate my time and make it as effortless as possible. More

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Great service by a great team of specialists. I always look forward to visiting Jim Hudson Lexus. Great professionals all around. Especially Liked the texts regarding my car while it was being s I always look forward to visiting Jim Hudson Lexus. Great professionals all around. Especially Liked the texts regarding my car while it was being servicespd. More

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Took our LEXUS in for the 15,000 mile service. We met with Eric Due. He provided all information on what the service entailed and cost. He discussed the recall on our vehicle and what to expect as far with Eric Due. He provided all information on what the service entailed and cost. He discussed the recall on our vehicle and what to expect as far as the fix. He gave us the estimated wait time and the series’s done ahead of schedule . That was great! More

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Excellent Service Heads and shoulders above the rest when it comes to an excellent service experience. From getting an appointment to scheduling a loaner and getting m Heads and shoulders above the rest when it comes to an excellent service experience. From getting an appointment to scheduling a loaner and getting my car back clean, the entire process was really great. Loved the communication and friendly attitude! More

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Service above and beyond I was very pleased by the service I received at Jim Hudson Lexus. I came in for a problem and they recommended a couple of solutions for me. One ite I was very pleased by the service I received at Jim Hudson Lexus. I came in for a problem and they recommended a couple of solutions for me. One item was just out of warranty, but they covered it anyway. The item experienced an unusual premature failure. I have used this dealership since 2007, and always received great service. More

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Maintenance appointment Made an appointment for the maintenance work. From the beginning to end, everything went smooth, fast and very professional. Eric kept me informed whe Made an appointment for the maintenance work. From the beginning to end, everything went smooth, fast and very professional. Eric kept me informed when the work took longer than anticipated, which was highly appreciated because it gave us time to go have lunch and come back to pick up the car. Very pleasant experience all together, specially the note I found in my car from Zachary who actually serviced the car. Thank you all! More

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5,000 mile maintenance on Rx350 Pleasant atmosphere; efficient service. My appointment was honored and the service staff immediately performed routine maintenance on my Rx350 which Pleasant atmosphere; efficient service. My appointment was honored and the service staff immediately performed routine maintenance on my Rx350 which was purchased at Jim Hudson Lexus. As an out-of-town buyer/owner, I waited in the lounge area. Eric Due was pleasant, efficient, and knowledgeable. More

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reassuring My visit was attentive. I was immediately approached by an attendant the moment I drove into the service area. The attendants were straight forward a My visit was attentive. I was immediately approached by an attendant the moment I drove into the service area. The attendants were straight forward and clear when giving me instructions and the serviceman was automatically informative with a description of what was to take place. I was quite comfortable during the entire visit which included the patients extended to me by Anita Smith, the sales and leasing consultant. The visit was time worth while. More

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Erik did an outstanding job Erik Due was my service representative yesterday and he did an outstanding job. He was courteous and thorough explaining every aspect of the service, Erik Due was my service representative yesterday and he did an outstanding job. He was courteous and thorough explaining every aspect of the service, what to expect in terms of cost and duration of the repairs. He kept me updated with regular text messages along the way. The service appointment was smooth and exceeded my expectations. More

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