Erik Due | Page 29

Great service! Took my car in for regular maintenance. I was assigned to Mr. Due. He was very thorough in looking at past services and informing me of what needed to Took my car in for regular maintenance. I was assigned to Mr. Due. He was very thorough in looking at past services and informing me of what needed to be done at this current service. I really appreciated him sharing his knowledge with me. More

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Everyone we dealt with was most professional Jim Hudson Lexus is very customer friendly, helpful and respectful. Every encounter was met with courtesy and professionalism. We were made to feel co Jim Hudson Lexus is very customer friendly, helpful and respectful. Every encounter was met with courtesy and professionalism. We were made to feel comfortable in our experience. More

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Have never had an issue dealing with either sales or with the service department. The service department is excellent, they do quality work and are very timely. the service department. The service department is excellent, they do quality work and are very timely. More

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Always a great team to work with! The Jim Hudson Team always take the very best care of me. From sales to service they truly are the very best. A huge thank you to the whole team! The Jim Hudson Team always take the very best care of me. From sales to service they truly are the very best. A huge thank you to the whole team! More

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Over-the-Top Every experience at Jim Hudson Lexus is over-the-top! Eric Due has taken care of me the last two times when I took my car in for routine maintenance. Every experience at Jim Hudson Lexus is over-the-top! Eric Due has taken care of me the last two times when I took my car in for routine maintenance. He always goes that extra mile to insure that everything is taken care of and in a timely manner. I could not ask for better! Also, while I was there, I enjoyed chatting with Sam He's quite an asset to the company. More

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Great Service Still After owning Lexus for 2 years Hudson Lexus gets a big two thumbs up. Erik Due is best and only service consultant for me. Great Communication!! After owning Lexus for 2 years Hudson Lexus gets a big two thumbs up. Erik Due is best and only service consultant for me. Great Communication!! More

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Scheduled Maintenance Service Scheduling was accomplished via telephone and appointment accepted. I was promptly met upon arrival by the service writer and details of the visit dis Scheduling was accomplished via telephone and appointment accepted. I was promptly met upon arrival by the service writer and details of the visit discussed and approved. Waiting time was normal and in accordance with what was expected for the amount of work to be accomplished. I was kept abreast of the progress as work was being done and given an expected completion time. More

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Service/Maintenance Eric was extremely attentive and willing to listen and answer my many questions. The entire process from arrival to departure was handled professional Eric was extremely attentive and willing to listen and answer my many questions. The entire process from arrival to departure was handled professionally. I would highly recommend Eric and this dealership. More

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Service plus recall This visit was more than the usual service...there was a Lexus recall to tend to also. So the time my car took was longer than usual. Erik kept me p This visit was more than the usual service...there was a Lexus recall to tend to also. So the time my car took was longer than usual. Erik kept me posted on progress, and he came to get me from the waiting room as quickly as possible. He was concerned about allowing me to head back to Florence before the main afternoon traffic rush, which I really appreciated. All seemed to be fine with the car when I drove it home. More

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Erik Due you are the best. Customer service was excellent. I greatly appreciate the service you provided. Also the followup service. Your concern was very app you are the best. Customer service was excellent. I greatly appreciate the service you provided. Also the followup service. Your concern was very appreciated. Thanks again More

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