Erik Due | Page 29

Over-the-Top Every experience at Jim Hudson Lexus is over-the-top! Eric Due has taken care of me the last two times when I took my car in for routine maintenance. Every experience at Jim Hudson Lexus is over-the-top! Eric Due has taken care of me the last two times when I took my car in for routine maintenance. He always goes that extra mile to insure that everything is taken care of and in a timely manner. I could not ask for better! Also, while I was there, I enjoyed chatting with Sam He's quite an asset to the company. More

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Great Service Still After owning Lexus for 2 years Hudson Lexus gets a big two thumbs up. Erik Due is best and only service consultant for me. Great Communication!! After owning Lexus for 2 years Hudson Lexus gets a big two thumbs up. Erik Due is best and only service consultant for me. Great Communication!! More

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Scheduled Maintenance Service Scheduling was accomplished via telephone and appointment accepted. I was promptly met upon arrival by the service writer and details of the visit dis Scheduling was accomplished via telephone and appointment accepted. I was promptly met upon arrival by the service writer and details of the visit discussed and approved. Waiting time was normal and in accordance with what was expected for the amount of work to be accomplished. I was kept abreast of the progress as work was being done and given an expected completion time. More

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Service/Maintenance Eric was extremely attentive and willing to listen and answer my many questions. The entire process from arrival to departure was handled professional Eric was extremely attentive and willing to listen and answer my many questions. The entire process from arrival to departure was handled professionally. I would highly recommend Eric and this dealership. More

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Service plus recall This visit was more than the usual service...there was a Lexus recall to tend to also. So the time my car took was longer than usual. Erik kept me p This visit was more than the usual service...there was a Lexus recall to tend to also. So the time my car took was longer than usual. Erik kept me posted on progress, and he came to get me from the waiting room as quickly as possible. He was concerned about allowing me to head back to Florence before the main afternoon traffic rush, which I really appreciated. All seemed to be fine with the car when I drove it home. More

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Erik Due you are the best. Customer service was excellent. I greatly appreciate the service you provided. Also the followup service. Your concern was very app you are the best. Customer service was excellent. I greatly appreciate the service you provided. Also the followup service. Your concern was very appreciated. Thanks again More

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Courtesy Great service showed concern toward my needs. Facility was clean. Every person I in-counter was polite and respectful. Appears every Lexus vehicle no Great service showed concern toward my needs. Facility was clean. Every person I in-counter was polite and respectful. Appears every Lexus vehicle no matter type nor age was treated the same. I’m proud to own a Lexus More

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Customer Service Melvin provided exceptional customer service during my my visit for service at your facility. Melvin ensured my vehicle was serviced properly. I wou Melvin provided exceptional customer service during my my visit for service at your facility. Melvin ensured my vehicle was serviced properly. I would recommend this facility to my friends. More

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Excellent customer satisfaction Darren Russ makes you feel special every time he sees you and Erik Due was great too. He kept me informed of how my service was going and both asked Darren Russ makes you feel special every time he sees you and Erik Due was great too. He kept me informed of how my service was going and both asked if I needed anything during my wait. Great experience and great customer service! More

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Great customer service and recommend any one to purchase a car from Jim Hudson Lexus . All employees are very helpful and very knowledgeable. A pleasant and clean atmosphere and recommend any one to purchase a car from Jim Hudson Lexus . All employees are very helpful and very knowledgeable. A pleasant and clean atmosphere. More

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