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Erik Favela
67 Reviews
Dealership Experience
3 yrs, 5 mos
Specialties & Trainings
Hyundai Certified Service
67 Reviews
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67 Reviews of Erik Favela
Verified Customer
April 18, 2026
The mechanic left my air filter door open. I noticed it when I got home. I noticed it when I got home. More
by MAZZONI.PAMELA
Other Employees Tagged: Mike Vanhoosier, Tyler Schulz
March 30, 2026
Good clean facility. Felt questions I had about an issue were just overlooked due to what he said they could not duplicate issue. Felt questions I had about an issue were just overlooked due to what he said they could not duplicate issue. More
by don_hauswirth
Other Employees Tagged: Tyler Schulz
March 30, 2026
I don't know what to tell you. But everything was okay with me. When I get there from start to end But everything was okay with me. When I get there from start to end More
by MDRASKO
Other Employees Tagged: Peter Rybacki, Henry Hernandez, Gus Rozos, Mike Vanhoosier, Tyler Schulz
March 28, 2026
It's too bad that the person who insisted all I needed was a tire rotation, not only didn't listen to what I said, but laughed at me. was a tire rotation, not only didn't listen to what I said, but laughed at me. More
by NOEMAIL38
Other Employees Tagged: Mike Vanhoosier, Tyler Schulz
March 26, 2026
I bought my new car 1 year 4month ago, for service and had a confusing and frustrating experience regarding the “complimentary service” plan. My vehicle comes with 3 free services up to 30,000 miles or 3 had a confusing and frustrating experience regarding the “complimentary service” plan. My vehicle comes with 3 free services up to 30,000 miles or 3 years. Currently, my car has only 8,000 miles, but I was told I’ve reached the time-based interval for an oil change, so I booked a service as by milage I didn't reach would need to pay for it out of pocket. This doesn’t make sense to me. When scheduling the appointment, I was only asked for my mileage—not informed that time-based service requirements could override the complimentary plan. If the service is included up to 30,000 miles or 3 years, it should logically cover required maintenance within that period, whether based on time or mileage. • There was no clear communication upfront about how the service plan actually works. If the complimentary service expires after 3 years regardless of mileage, then services required within that time frame should be covered—not selectively excluded. I would appreciate clearer communication and transparency so customers fully understand what is covered and when they might be expected to pay. More
by NISHANKPATEL675
Other Employees Tagged: Erik Favela
March 26, 2026
Brought my 2023 hyundai kona n-line in for scheduled oil change and tire rotation. The day before my appointment , the check engine light came on. Turn out to be a faulty o2 sensor and was replaced under wa change and tire rotation. The day before my appointment , the check engine light came on. Turn out to be a faulty o2 sensor and was replaced under warranty free of charge. Arrived at 8:15am, left the lot at 12:30pm. Car is running super smooth again. Overall great experience. More
by T_RAKOW
Other Employees Tagged: Erik Favela
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