Erik Favela
Erik Favela at Patrick Hyundai

Erik Favela

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

Contact Me
4.6
86 Reviews

Dealership Experience

3 yrs, 6 mos

Specialties & Trainings

Hyundai Certified Service

4.6

86 Reviews

Write a Review

86 Reviews of Erik Favela

June 23, 2026

Dealership Rating
Employee Rating

Service was excellent. We always use Patrick Hyundai for servicing our vehicles. Never had any issues! More

by sherryh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Diaz

Jun 23, 2026

sherryh responded

Erik in service is exceptional. He's extremely courteous and lets me know what needs attention within a certain time frame and what needs to be addressed in the future. He explains everything in detail and answers any questions regarding maintenance. I will always ask for Erik in service!! Manny Diaz, in sales is excellent. He's always available for help with purchasing a new or used vehicle. He's also helpful with any service questions you might have. We've purchased 3 cars from Patrick Hyundai and Manny will always be our sales person !!

June 19, 2026

Dealership Rating
Employee Rating

Good service and nice, helpful employees. Only complaint is the waiting area needs to be larger More

by TRIPPLEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2026

Patrick Hyundai responded

Thank you for your review! We are thrilled to hear that your visit was a great one, and that you received great service and that the employees were nice and helpful. Our goal is to ensure a stress free and welcoming visit with our service team, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 19, 2026

Dealership Rating
Employee Rating

Very friendly and efficient - honest about what needs to be done I feel they are really trying to help me keep my car working smoothly More

by 1JKANE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2026

Patrick Hyundai responded

Thank you for your review! We are glad to hear that your visit was a great one, and that the service team was friendly, efficient and honest! Our goal is to ensure a efficient and transparent visit with our service team, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 18, 2026

Dealership Rating
Employee Rating

Took great care of my car. Had us in & out in record time with recommendations on what I’d need next visit. More

by KSYNDER0813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Patrick Hyundai responded

Thank you for the 5 star review! We are glad to hear that we took great care of your car and that you were in and out in record time! Our goal is to provide a smooth and efficient visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 17, 2026

Dealership Rating
Employee Rating

The dealership is very nice and gives proper updates regarding your car and doesn't make you wait too long. More

by gineeshmpillai
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Jun 19, 2026

Patrick Hyundai responded

Thank you for your 5-star review! we are glad to hear that your visit was a great one, and the the team gives you proper updates and that the wait time isn't long! Our goal is to ensure a transparent and efficient process, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 15, 2026

Dealership Rating
Employee Rating

Kind and attentive I was greeted almost immediately and helped within minutes and shone where to wait while repairs were completed. More

by MCENERY.DONNA
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Jun 19, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that your visit was a great one, and that the staff was kind and attentive! Our goal is to ensure a friendly and transparent process, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 13, 2026

Dealership Rating
Employee Rating

Excellent service very prompt and thorough Took care to explain and ensure issues addressed within prescribed time More

by TIMBRU60
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Jun 19, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that your visit was a great one, and that the staff provided excellent service and explained and ensured the issues were addressed! Our goal is to ensure an efficient and transparent process, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 11, 2026

Dealership Rating
Employee Rating

Great attention to detail He was very kind and attentive to the needs of my car. More

by RSCOLE0812
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Jun 12, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear your visit went well, and that the staff was attentive to your vehicles needs and provided great attention to detail! Our goal is to provide a professional and efficient service experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 11, 2026

Dealership Rating
Employee Rating

Thanks I would love to have more communication and updates about the perform services Wow More

by GONDEK29
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Jun 12, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear your visit went well! Our goal is to ensure a friendly and efficient experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 11, 2026

Dealership Rating
Employee Rating

Great staff. Friendly courtesy and helpful. The waiting area is very comfortable. Thanks for the coffee and snacks. More

by SMALEC813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear your visit went great, and that the team was friendly, helpful, and that the waiting area was comfortable! Our goal is to ensure a friendly and seamless experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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