Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Erik Favela
Erik Favela at Patrick Hyundai

Erik Favela | Page 3

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

Contact Me
4.6
92 Reviews

Dealership Experience

3 yrs, 7 mos

Specialties & Trainings

Hyundai Certified Service

4.6

92 Reviews

Write a Review

92 Reviews of Erik Favela

May 29, 2026

Dealership Rating
Employee Rating

They said they fixed my problem on the engine light and the engine light is appearing again and they keep denying the noise of the clicking that they know is there. They fixed it once before. Why Don't the More

by SHERMARTEL
Recommend Dealer
No

Other Employees Tagged: Erik Favela

Report | Print
Jun 05, 2026

Patrick Hyundai responded

Thank you for your review and honest feedback. We understand your frustration and your concerns regarding the noise and engine light issues are both valid. We deeply apologize for the experience you had with us and we would love an opportunity to make things up to you. Please feel free to reach out to us at customerservice@patrickcars.com for more assistance. - Patrick Dealer Group Customer Relations Team

May 28, 2026

Dealership Rating
Employee Rating

Knowledgeable staff, answered concerns about service, vehicle ready within timeframe as stated, invoice as quoted More

by TESSIEQUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 29, 2026

Patrick Hyundai responded

Thank you for your 5- star review! We are glad to hear that the staff was knowledgeable and answered all of your questions! Our goal is to ensure transparency and efficiency, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 23, 2026

Dealership Rating
Employee Rating

It was a nice experience I would definitely like to come again for my car service and it was a nice experience More

by svpatel87
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Report | Print
May 29, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that we were able to provide you with a great visit! Our goal is to ensure our customers needs are met, and we're glad we hit the mark! We're so glad you would come back for service again and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 21, 2026

Dealership Rating
Employee Rating

It's absolutely professional place and friendly people it's always an pleasure to talk and deal with them More

by CABRERAJOSE231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 22, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that you had a great visit! Our goal is to ensure professionalism, and to provide a no pressure environment-we're so glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 14, 2026

Dealership Rating
Employee Rating

Erik is very helpful! Erik is easy to work with and very knowledgeable! I was happy to see they wasted my car! More

by JANET.L.WEGLARZ
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Report | Print
May 15, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that your visit went well, and that Erik was helpful! Our goal is to ensure proper communication and great customer service-we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 10, 2026

Dealership Rating
Employee Rating

This is not my first experience with them; they are very good and highly experienced. and very friendly. Thank for your service .. More

by AMERCRISTAL
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Report | Print
May 15, 2026

Patrick Hyundai responded

Thank you so much for your 5-star review! We are glad to hear that your visit went great, and that the staff was friendly! Our goal is to provide an efficient and stress free experience, and we're glad we hit the mark with yours! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 08, 2026

Dealership Rating
Employee Rating

Was surprised how fast the oil change was completed Also how they cleaned my car which was nice More

by KARINLJOHNSON4
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Report | Print
May 15, 2026

Patrick Hyundai responded

Thank you so much for your 5-star review! We're glad to hear that your visit went well, and that we were able to give you a quick turn around time! Our goal is efficiency-we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 08, 2026

Dealership Rating
Employee Rating

Erik is wonderful to work with. He’s a great communicator and advocates for his clients. He genuinely cares! More

by JLWHTE16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that your experience was a great one, and that Erik made it that much better! Our goal is to ensure communication and transparency with our visits, and we're so glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 08, 2026

Dealership Rating
Employee Rating

They were all great the minute I pulled in. Very well organized. I like the video and even the girl at checkout was very helpful. As a senior, she helped me understand and explained help me und More

by GRANDMAJACOBSEN
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Report | Print
May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that the team was well organized and that they helped you to understand and answer any questions you had. Our goal is to provide transparency with our visits and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 02, 2026

Dealership Rating
Employee Rating

I am always so happy with the service and the mechanics. The lounge has great coffee and comfortable chairs More

by ANNAPESCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Gus Rozos, Mike Vanhoosier, Tyler Schulz

Report | Print
May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! we are glad to hear that your visit went well, and that you're always happy with the service and the mechanics! Our goal is to ensure a stress free visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick dealer Group Customer Relations Team

1
2
3
4
...
10

Dealership Inventory (377 Vehicles)

new 2026 Hyundai Santa Fe car, priced at $45,002
2026 Hyundai Santa Fe
new
Hampton Gray exterior
Automatic
All-wheel Drive
$45,002
View Details
used 2025 Nissan Sentra car, priced at $22,712
2025 Nissan Sentra
used
Gun Metallic exterior
CVT
Front-wheel Drive
$22,712
View Details
new 2026 Hyundai SANTA FE HEV car, priced at $46,404
2026 Hyundai SANTA FE HEV
new
Hampton Gray exterior
Automatic
All-wheel Drive
$46,404
View Details
new 2026 Hyundai Elantra car, priced at $24,447
2026 Hyundai Elantra
new
Black exterior
CVT
Front-wheel Drive
$24,447
View Details
used 2014 Lexus ES 350 car, priced at $17,812
2014 Lexus ES 350
used
Silver Lining Metallic exterior
Automatic
Front-wheel Drive
$17,812
View Details
new 2026 Hyundai Palisade car, priced at $48,392
2026 Hyundai Palisade
new
Abyss Black Pearl exterior
Automatic
All-wheel Drive
$48,392
View Details
View All Inventory