Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
339 Reviews
4.8

339 Reviews

Write a Review

339 Reviews of Erik Fernandez

July 11, 2025

Dealership Rating
Employee Rating

Amazing service, amazing all around care. Very happy to have this dealership be the one i have to say for everything. More

by nimakasmaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero , Tony Martinez, Stephanie Reyno, Carmen Alicea, Mike McKesson, Edgar Lacayo, Diana Garcia, Yair Garrido, Julio Lopez

Report | Print
Jul 11, 2025

Williamson Cadillac responded

Thank you for your review- your warm words mean a lot! We're honored to be your go-to dealership and thrilled that our team made you feel genuinely cared for.

July 01, 2025

Dealership Rating
Employee Rating

Traffic in and out is a problem. Technician that performed the work apparently needs more training. Took 3 trips to fix the problem and as of this moment I am keeping my fingers cros More

by B-DLERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 07, 2025

Williamson Cadillac responded

Thank you for your honest feedback—it’s clear we didn’t meet expectations, and for that we sincerely apologize. Your concerns are important, and we’ll work diligently to make things right.

June 30, 2025

Dealership Rating
Employee Rating

He was very professional and my service was done in a timely manner. Great job Erik! More

by KIMBERLYHEPBURN
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Report | Print
Jul 07, 2025

Williamson Cadillac responded

Thank you, Kimberly—Erik will be delighted to know his professionalism and prompt service left a positive impression. We’re grateful for your visit and kind acknowledgment!

June 08, 2025

Dealership Rating
Employee Rating

Their service was effortless. Erik made sure to make the process speedy and very professional. So happy to be a Cadillac owner. More

by Elizabethm87
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 09, 2025

Williamson Cadillac responded

Erik will be so delighted to hear your praise, Elizabeth. We're thrilled that your experience was seamless and that you're enjoying your Cadillac. Wishing you many great drives ahead!

June 05, 2025

Dealership Rating
Employee Rating

Not in ideal location due to traffic and lack of space. But all the people I have met are very professional More

by B-DLERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 06, 2025

Williamson Cadillac responded

Thank you for your honest review. While our location may have its challenges, we’re thrilled that our team’s professionalism stood out. We’re always looking to make the experience as seamless as possible, and we’re grateful for your support.

June 03, 2025

Dealership Rating
Employee Rating

I had a check engine light come on and brought it in and Eric helped me out with getting me in and out in a few hours instead of the couple of days that they wanted it for. More

by todd7366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 04, 2025

Williamson Cadillac responded

We know how important it is to get back on the road quickly, and we’re glad Eric was able to assist you efficiently. Thank you for trusting us with your vehicle’s care—we appreciate your feedback!

May 28, 2025

Dealership Rating
Employee Rating

I arrived a little early and truck was taken right on time and finished in a reasonable amount of time. Pleasant wait. More

by WARNACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 29, 2025

Williamson Cadillac responded

It makes us so happy to know that your service was handled promptly and smoothly! Thank you for sharing your experience; we truly appreciate your support.

May 20, 2025

Dealership Rating
Employee Rating

Erick, in service dept, was very helpful. He kept me up to date with time, thank Erick for your amazing customer service!!! More

by TCABRERA0284
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 20, 2025

Williamson Cadillac responded

Thank you so much for your positive review. We are so glad that Erik was able to provide helpful service and keep you updated while your vehicle service was being rendered. We will surely pass your kind words along to Erik.

May 08, 2025

Dealership Rating
Employee Rating

Carmen has excellent customer service! She was extremely helpful in keeping us informed of repairs. Thanks again Carmen! More

by ERIC90008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Report | Print
May 09, 2025

Williamson Cadillac responded

Hello Eric! We're so glad Carmen provided excellent service and kept you informed throughout the process. We’ll be sure to share your appreciation with her. Looking forward to serving you again!

May 01, 2025

Dealership Rating
Employee Rating

Excelente Service and very friendly! The best!!! Will definetely buy my next vehicle with Williamson! More

by ggatlin01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fede Prudhomme

Report | Print
May 02, 2025

Williamson Cadillac responded

Thank you for your amazing feedback! We're so happy to hear that you had a great experience with our team. Providing excellent service and a friendly atmosphere is what we strive for, and we’re thrilled that you plan to purchase your next vehicle with Williamson Cadillac. We look forward to assisting you when the time comes!

1
2
...
34

Dealership Inventory (320 Vehicles)

new 2025 Cadillac LYRIQ car, priced at $73,690
2025 Cadillac LYRIQ
new
Crystal White Tricoat exterior
Automatic
All-wheel Drive
$73,690
View Details
used 2022 Cadillac CT4-V car, priced at $57,995
2022 Cadillac CT4-V
used
Summit White exterior
Automatic
Rear-wheel Drive
$57,995
View Details
new 2025 Cadillac LYRIQ car, priced at $61,640
2025 Cadillac LYRIQ
new
Stellar Black Metallic exterior
Automatic
Rear-wheel Drive
$61,640
View Details
new 2025 Cadillac XT4 car, priced at $42,115
2025 Cadillac XT4
new
Stellar Black Metallic exterior
Automatic
Front-wheel Drive
$42,115
View Details
new 2025 Cadillac XT6 car, priced at $61,490
2025 Cadillac XT6
new
Stellar Black Metallic exterior
Automatic
All-wheel Drive
$61,490
View Details
new 2025 Cadillac XT6 car, priced at $65,465
2025 Cadillac XT6
new
Crystal White Tricoat exterior
Automatic
All-wheel Drive
$65,465
View Details
View All Inventory