Erik Fernandez | Page 2

Service Department is extremely friendly and helpful and does everything in a timely matter, even when you guys are packed! Erik Fernandez is my favorite service guy very friendly and very knowledgeable. I does everything in a timely matter, even when you guys are packed! Erik Fernandez is my favorite service guy very friendly and very knowledgeable. I have recommended several friends to see him when they need help with their car and everyone has come back with a smile they always thank me a lot. More

by REBECCAHPUTZ Verified Customer Verified Customer

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Always professional and helpful. Erik and Roly are always kind, professional and helpful. I always take my car there. Erik and Roly are always kind, professional and helpful. I always take my car there. More

by FPOMAREDA7981 Verified Customer Verified Customer

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this Cadillac dealership exceeds expectations with its outstanding customer service, professionalism, and commitment to excellence. I highly recommend it to anyone seeking a luxury car-buying experience a outstanding customer service, professionalism, and commitment to excellence. I highly recommend it to anyone seeking a luxury car-buying experience and quality vehicle maintenance, all supported by a reliable and highly skilled team. More

by LAISELPINERO Verified Customer Verified Customer

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Not good. I wanted to have my radio chequed because is turning off and on by itself, but the charge is $200 only to check it. Extremely expensive! I will find I wanted to have my radio chequed because is turning off and on by itself, but the charge is $200 only to check it. Extremely expensive! I will find another place to take my car. More

by PATRICIA.AMADOR Verified Customer Verified Customer

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Great service, in and out of dealer in less than 30 mins. Erick keeps me informed Erick keeps me informed More

by JPineiro Verified Customer Verified Customer

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Shop is. Dry well maintain and I have taken all my cars to get service done here Dry well maintain and I have taken all my cars to get service done here More

by mikey23tam Verified Customer Verified Customer

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Very good Communication was excellent. Being able to text and the software system at the dealership allowed other service reps to assist even when Eric was off. Being able to text and the software system at the dealership allowed other service reps to assist even when Eric was off. More

by bobwebbon Verified Customer Verified Customer

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Amazing Erik has always made me feel like family. I have always felt well taken care of by him I have always felt well taken care of by him More

by justinaustinaaron Verified Customer Verified Customer

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Great service! The staff was friendly, quick, and very professional.had my car ready on time. My car runs perfectly now. Highly recommend this dealership’s service The staff was friendly, quick, and very professional.had my car ready on time. My car runs perfectly now. Highly recommend this dealership’s service department! More

by DIMARCE11 Verified Customer Verified Customer

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Erik is great. however, GM, Cadillac, and this dealership are terrible when it comes to supporting consumers like me who purchased the flagship ELR and have been le however, GM, Cadillac, and this dealership are terrible when it comes to supporting consumers like me who purchased the flagship ELR and have been left without support. and being misled from day 1. Never again Cadillac!! But let me add , that Erik has been wonderful. too bad about the rest! jb More

by jonbragman Verified Customer Verified Customer

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