Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez | Page 4

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
392 Reviews
4.8

392 Reviews

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392 Reviews of Erik Fernandez

November 09, 2025

Dealership Rating
Employee Rating

The best Custumer service ! ! The best employees 100% the best prices !! I recommend It 100% More

by Yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Williamson Cadillac responded

Thank you for your enthusiastic recommendation! We’re proud to deliver top-tier service, pricing, and care every time.

November 06, 2025

Dealership Rating
Employee Rating

Loyal customer I truly like Williamson however this time I think it took too long for my service 7 days . More

by JZALDIVARCSA
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Nov 12, 2025

Williamson Cadillac responded

We truly appreciate your loyalty and are sorry this visit took longer than expected. Your feedback helps us improve and better serve you next time.

November 04, 2025

Dealership Rating
Employee Rating

Service is always professional and every question I have is always answered. Erik is always very professional and helpful. Extremely knowledgeable. More

by EM577
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Nov 12, 2025

Williamson Cadillac responded

Thank you for your continued trust in Erik and our team. We’re glad you always receive professional, knowledgeable service.

November 04, 2025

Dealership Rating
Employee Rating

Atención excelente, muy profesionales, servicio amable, con mucha rapidez y eficiencia, te hacen sentir bien como en casa More

by maribel200939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Williamson Cadillac responded

Gracias por sus amables palabras y por destacar la rapidez y profesionalismo de nuestro equipo. Nos alegra saber que se sintió como en casa—¡esa es siempre nuestra meta!

October 02, 2025

Dealership Rating
Employee Rating

Thank you Erik for your attentive and great service. 10/10 would recommend for service and warranty issues. More

by Ks305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Williamson Cadillac responded

Thanks so much for the glowing review! Erik takes great pride in providing attentive service, and we’re thrilled to hear he delivered a 10/10 experience for your service and warranty needs. We appreciate your recommendation!

October 01, 2025

Dealership Rating
Employee Rating

This dealer provided good service and the stadd was great but the only thing i am unsatisfied with was the rent of the car More

by victoriafarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Williamson Cadillac responded

We’re happy Erik and the team delivered great service, though we regret the rental didn’t meet expectations. Your input helps us improve and we hope to make your next visit even better.

September 30, 2025

Dealership Rating
Employee Rating

The sales department is good. Service not so much. I was charged $3000.00 and the repair was not fixed. Took vehicle back and they determined the battery was causing the problem. More

by B-DLERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luis Sanchez

Oct 01, 2025

Williamson Cadillac responded

Thank you for your honest review—we regret the inconvenience and are committed to reviewing the situation thoroughly. Please reach out so we can explore a resolution together.

Oct 03, 2025

B-DLERNER responded

Tell me how you would like me to respond to this. I would like some resolution to this incident.

September 26, 2025

Dealership Rating
Employee Rating

Great customer service from Alberto. Truly a genuine and honest salesman. Very honest and lots attention to detail. More

by DANSABAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2025

Williamson Cadillac responded

Thank you for the kind words! Alberto’s honesty and attention to detail truly set him apart. We’re lucky to have him on our team!

September 13, 2025

Dealership Rating
Employee Rating

Williamson has always been Top Notch! Beautiful Dealership. Service Department is Awesome! Erik Fernandez went above and beyond to make sure Everything was done to my Satisfaction and of More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Williamson Cadillac responded

We’re honored by your continued trust, Laurie. Erik and the team are thrilled to have delivered the attentive care you deserve.

September 13, 2025

Dealership Rating
Employee Rating

Excelente ,la atencion el servicio los trabajadores todo es de primera calidad.Richard es un excelente trabajador More

by YURIT_FONSECA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Williamson Cadillac responded

Gracias por tu elogio, Yurit. Nos alegra saber que Richard y el equipo te brindaron una experiencia de primera.

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