Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez | Page 3

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
392 Reviews
4.8

392 Reviews

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392 Reviews of Erik Fernandez

December 04, 2025

Dealership Rating
Employee Rating

Not good. I wanted to have my radio chequed because is turning off and on by itself, but the charge is $200 only to check it. Extremely expensive! I will find More

by PATRICIA.AMADOR
Recommend Dealer
No

Other Employees Tagged: Erik Fernandez

Jan 09, 2026

Williamson Cadillac responded

Thank you for your review — we will use your comments to keep improving.

December 04, 2025

Dealership Rating
Employee Rating

Great service, in and out of dealer in less than 30 mins. Erick keeps me informed More

by JPineiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Williamson Cadillac responded

We truly appreciate your review and are thrilled to know you had such a smooth experience with us.

December 03, 2025

Dealership Rating
Employee Rating

Shop is. Dry well maintain and I have taken all my cars to get service done here More

by mikey23tam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Jan 09, 2026

Williamson Cadillac responded

Thank you for taking the time to share your experience — we’re delighted it was a positive one.

December 02, 2025

Dealership Rating
Employee Rating

Very good Communication was excellent. Being able to text and the software system at the dealership allowed other service reps to assist even when Eric was off. More

by bobwebbon
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Jan 19, 2026

Williamson Cadillac responded

Thank you for your thoughtful comments; we’re pleased to know our team delivered the experience you deserved.

November 29, 2025

Dealership Rating
Employee Rating

Amazing Erik has always made me feel like family. I have always felt well taken care of by him More

by justinaustinaaron
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Jan 19, 2026

Williamson Cadillac responded

We truly appreciate your positive comments, and we’re delighted our service made a difference for you.

November 27, 2025

Dealership Rating
Employee Rating

Great service! The staff was friendly, quick, and very professional.had my car ready on time. My car runs perfectly now. Highly recommend this dealership’s service More

by DIMARCE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez, Diana Garcia

Nov 28, 2025

Williamson Cadillac responded

We’re thrilled our team delivered friendly, efficient service and had your car ready right on time. Your recommendation means a lot to us—thank you for trusting our service department.

November 21, 2025

Dealership Rating
Employee Rating

Erik is great. however, GM, Cadillac, and this dealership are terrible when it comes to supporting consumers like me who purchased the flagship ELR and have been le More

by jonbragman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Williamson Cadillac responded

We’re glad Erik provided great service and regret your disappointment with broader support. Your feedback is important, and we’ll share it to help improve the customer experience.

November 19, 2025

Dealership Rating
Employee Rating

Erik always does an amazing job very friendly very fast very efficient. Make sure all my concerns are taken care of. I always recommend him to anybody using Williamson service. He’s an excellent employ. Yo More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Williamson Cadillac responded

We’re thrilled Erik continues to provide fast, friendly, and efficient service. Thank you for recommending him and for your ongoing trust in Williamson Cadillac.

November 19, 2025

Dealership Rating
Employee Rating

Eric Fernandez and Williamson Cadillac has always given me good service and in a timely manner when parts are available More

by mmmcricket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Williamson Cadillac responded

We appreciate your recognition of Erik’s timely and reliable service. Thank you for continuing to choose Williamson Cadillac for your vehicle care.

November 14, 2025

Dealership Rating
Employee Rating

Service was very fast and professional pastel croquet Ann coffee all day all you want :) More

by aureliomg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Williamson Cadillac responded

We’re glad Erik delivered fast, professional service and that you enjoyed the amenities during your visit. Thank you for highlighting the details that made your experience pleasant.

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