Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.7
167 Reviews

Dealership Experience

19 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.7

167 Reviews

Write a Review

167 Reviews of Erik Fernandez

October 12, 2025

Dealership Rating
Employee Rating

Outstanding service starting with Carmen and her support to make sure that GMC Owen's are treated like human beings that have responsibilities to meet. Her ability to find solutions to your concerns are one More

by RVILLALOBOS10
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Rolando Pardo

Oct 13, 2025

Williamson Buick GMC responded

We’re grateful for your recognition and proud to support customers with care, respect, and real solutions. Your words remind us why personalized service matters so deeply.

September 29, 2025

Dealership Rating
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The process was quick and easy. I was in and out without any issues. Great customer service. More

by DANSABAM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alberto Fernandez

Oct 01, 2025

Williamson Buick GMC responded

We’re delighted your visit was smooth and hassle-free. Thanks for highlighting our customer service, it’s what drives us every day.

September 24, 2025

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Employee Rating

Service advisor was attentive. He kept me informed of when my vehicle would be ready for pick up. More

by tropicalproduce
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Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Williamson Buick GMC responded

We’re glad Erik made your experience smooth and transparent. Keeping our customers updated is a key part of how we build trust and deliver peace of mind.

September 13, 2025

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Excellent service, everyone courteous and helpful Could not ask for more professional service and courtesy. More

by jsanz
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Recommend Dealer
Yes
Sep 15, 2025

Williamson Buick GMC responded

We’re truly grateful for your kind words; Erik and the team are proud to deliver the level of courtesy and excellence you deserve.

August 28, 2025

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My service advisor Eric was very good. Did everything that was expected I got my car very quickly returned to me. The only problem I have now is that one of the reasons I took the car in w More

by jhenri9158
Service Price Transparency
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Recommend Dealer
Yes
Aug 29, 2025

Williamson Buick GMC responded

We're glad Eric provided attentive service and your vehicle was returned promptly, though we're sorry to hear one concern wasn’t fully resolved. Please know we’re here to make it right.

August 19, 2025

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Excelente servicio excelente atención al cliente, excelente el tiempo de espera y julio Lopez excelente trato, es por todo eso he sido cliente fiel de Williamson Cadillac desde el 2013 More

by REBECAFRANCO.64
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2025

Williamson Buick GMC responded

Gracias por tu fidelidad desde 2013, Rebeca. Nos alegra saber que Julio López y el equipo siguen brindándote un servicio excepcional. ¡Tu confianza significa mucho para nosotros!

July 29, 2025

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Excelente servicio y profesionalidad, todo impecable, tienen un equipo muy profesional, establecen excelente comunicación con el cliente. Los felicito. More

by MIGUEL RODRIGUEZ
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2025

Williamson Buick GMC responded

Gracias, Sr. Rodriguez — sus palabras nos llenan de orgullo y nos motivan a seguir ofreciendo un servicio impecable. Nos alegra saber que nuestra comunicación y profesionalismo marcaron la diferencia en su experiencia.

July 19, 2025

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Everyone was very welcoming. The service was quick and the service agent communicated well and timely. More

by bennygonzalez3
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Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Jul 23, 2025

Williamson Buick GMC responded

Benny, thank you for the kind feedback- it’s wonderful to know our team’s warm welcome and prompt communication helped create a great experience for you.

July 18, 2025

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They are Excellent, precise, faster , attended, Friendly , cooperative, confident , attended , they treat you like family More

by MARTAECLIPSE
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Recommend Dealer
Yes
Jul 21, 2025

Williamson Buick GMC responded

Marta, your review radiates positivity—thank you for recognizing the care and dedication of our team. It's our goal to make every guest feel like part of the family!

July 03, 2025

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The service was really good they were thorough and they did they best thank you More

by PROFCHEFLUTAYLOR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 07, 2025

Williamson Buick GMC responded

Thank you so much for your kind words! We're glad to hear our team gave their all and provided you with attentive, thorough service.

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