Dealership Experience
20 yrs, 6 mos
Languages Spoken
English
Spanish
184 Reviews
Write a Review184 Reviews of Erik Fernandez
March 02, 2021
Eric Fernandez and Mike Mckesson were very helpful and extremely knowledgeable. As always they get my vehicle in and out in a timely fashion and repaired correctly. extremely knowledgeable. As always they get my vehicle in and out in a timely fashion and repaired correctly. More
March 01, 2021
Excelente service..Eric Fernández was very helpful and professional handling my car issue. He was up to his word when he told me that the car was going to be ready at a certain time and it was ready as h professional handling my car issue. He was up to his word when he told me that the car was going to be ready at a certain time and it was ready as he had said. More
February 12, 2021
Omar and Benny are both amazing and one of the main reasons I continue leasing a Cadillac! Love my car and service it’s amazing! reasons I continue leasing a Cadillac! Love my car and service it’s amazing! More
Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos , Mickey Barrios, Carlos Gomara, Skip Moosang, Benny Ledesma and Omar
February 05, 2021
I’ve been a customer for many years because of your excellent customer service but this visit 4 days went by no one called to even tell me what was wrong or to tell me my car was ready. I had to call i excellent customer service but this visit 4 days went by no one called to even tell me what was wrong or to tell me my car was ready. I had to call in and try to get an answer. It shouldn’t have to be that way More
February 04, 2021
Service was really good and efficient. Brought my car in got it serviced quick and the problem fixed. Erik Fernandez is very attentive and responds to customers concerns quickly. got it serviced quick and the problem fixed. Erik Fernandez is very attentive and responds to customers concerns quickly. More
February 04, 2021
Without a doubt ir has been an exeptional experience, the attention, the servicié, all very good, Mr. Alfonso very attentive explaining all the details of the process attention, the servicié, all very good, Mr. Alfonso very attentive explaining all the details of the process More
Other Employees Tagged: Gairy Adams, Luis Sanchez, Rita Parker, Rolando Pardo, Juan Santos , Juan Alvarez, Mickey Barrios, Carlos Gomara, Ahmed Rivery
February 04, 2021
Unbelievable service. They go out of their way to make sure all your needs are met and that you are 100% satisfied with their service. I have bought many, many, many cars in my lifetime but had never b sure all your needs are met and that you are 100% satisfied with their service. I have bought many, many, many cars in my lifetime but had never bought a car from a dealer that really takes good care of their customers and goes steps ahead of other dealers to make your experience unforgetable. My next car will also be from Williamson More
Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Mickey Barrios, Carlos Gomara, Skip Moosang
February 02, 2021
excellent work - excellent service - rates a 10 on all counts. why does it have be 25 words. can be a bit shorter. all done now counts. why does it have be 25 words. can be a bit shorter. all done now More
Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Mickey Barrios, Carlos Gomara, Skip Moosang
January 08, 2021
Fantastic service I dropped my car off and had prompt service was greeted warmly and offered somewhere to sit and something to drink everything went as promised service was greeted warmly and offered somewhere to sit and something to drink everything went as promised More

