Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez | Page 18

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
184 Reviews

Dealership Experience

20 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.8

184 Reviews

Write a Review

184 Reviews of Erik Fernandez

March 02, 2021

Dealership Rating
Employee Rating

Eric Fernandez and Mike Mckesson were very helpful and extremely knowledgeable. As always they get my vehicle in and out in a timely fashion and repaired correctly. More

by FCROWLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2021

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 01, 2021

Dealership Rating
Employee Rating

Excelente service..Eric Fernández was very helpful and professional handling my car issue. He was up to his word when he told me that the car was going to be ready at a certain time and it was ready as h More

by M.A.GARCIA1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2021

Williamson Buick GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Eric went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 12, 2021

Dealership Rating
Employee Rating

Omar and Benny are both amazing and one of the main reasons I continue leasing a Cadillac! Love my car and service it’s amazing! More

by EBSEHMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos , Mickey Barrios, Carlos Gomara, Skip Moosang, Benny Ledesma and Omar

Feb 18, 2021

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 05, 2021

Dealership Rating
Employee Rating

I’ve been a customer for many years because of your excellent customer service but this visit 4 days went by no one called to even tell me what was wrong or to tell me my car was ready. I had to call i More

by aidal661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Williamson Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 04, 2021

Dealership Rating
Employee Rating

Service was really good and efficient. Brought my car in got it serviced quick and the problem fixed. Erik Fernandez is very attentive and responds to customers concerns quickly. More

by keittyfabelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Williamson Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Williamson Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 04, 2021

Dealership Rating
Employee Rating

Without a doubt ir has been an exeptional experience, the attention, the servicié, all very good, Mr. Alfonso very attentive explaining all the details of the process More

by Yoel Guillama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gairy Adams, Luis Sanchez, Rita Parker, Rolando Pardo, Juan Santos , Juan Alvarez, Mickey Barrios, Carlos Gomara, Ahmed Rivery

Feb 08, 2021

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 04, 2021

Dealership Rating
Employee Rating

Unbelievable service. They go out of their way to make sure all your needs are met and that you are 100% satisfied with their service. I have bought many, many, many cars in my lifetime but had never b More

by AWV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Mickey Barrios, Carlos Gomara, Skip Moosang

Feb 08, 2021

Williamson Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 02, 2021

Dealership Rating
Employee Rating

excellent work - excellent service - rates a 10 on all counts. why does it have be 25 words. can be a bit shorter. all done now More

by AWV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Mickey Barrios, Carlos Gomara, Skip Moosang

Feb 05, 2021

Williamson Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 20, 2021

Dealership Rating
Employee Rating

Eric was great in Customer Service great communication and let me know the progress! All is well and I would choose this dealership over Braman. More

by KING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2021

Williamson Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 08, 2021

Dealership Rating
Employee Rating

Fantastic service I dropped my car off and had prompt service was greeted warmly and offered somewhere to sit and something to drink everything went as promised More

by JOHNKINGGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2021

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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