Dealership Experience
20 yrs, 6 mos
Languages Spoken
English
Spanish
184 Reviews
Write a Review184 Reviews of Erik Fernandez
July 21, 2021
This dealership has many different departments to address all customer concerns. I have found that everyone that I speak to that works there is very friendly and able to handle all of my service needs and all customer concerns. I have found that everyone that I speak to that works there is very friendly and able to handle all of my service needs and to answer any of my questions. In addition, it seems that I am treated with a lot of respect whenever I am there, and therefore, I sort of like going there when I have to. This dealership fits into the mold of being truly professional and being a real class act, but I don't want it going to their heads. More
July 13, 2021
Very nice and professional staff. The service is A1 not to mention fast. I would be returning for future services for my car and will recommend to friends and family to mention fast. I would be returning for future services for my car and will recommend to friends and family More
Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno , Mickey Barrios, Carlos Gomara, Alfonso Robleto
July 12, 2021
Dealership is fine however the service this particular time was not. Problem is still not fixed. I was supposed to get my car back in about 24 hours three days later without anyone giving me any updates I time was not. Problem is still not fixed. I was supposed to get my car back in about 24 hours three days later without anyone giving me any updates I finally finally got it back but the job is not complete. Looking for another part. Next time I bring my car in for an oil change and a check up I want a loaner! That way when your service can’t be completed I can at least have transportation More
Other Employees Tagged: Mike Mckessom
June 19, 2021
Erik Fernandez provided friendly & professional customer service. He is very is knowledgeable. Notified me when my car was ready. Will be recommending Erik to friends & family. service. He is very is knowledgeable. Notified me when my car was ready. Will be recommending Erik to friends & family. More
June 15, 2021
The gentleman who helped me did a tremendous job. It was Erik Fernandez. He was very responsive and honest with me and communicated exactly what was happening. I will definitely use Williamson Cadillac agai Erik Fernandez. He was very responsive and honest with me and communicated exactly what was happening. I will definitely use Williamson Cadillac again because of him and the mechanics who did a great job More
June 10, 2021
Always great service. Easy process and very informative as to the process and detailed explanations of more major work. Always a friendly atmosphere. Will continue to to recommend others. as to the process and detailed explanations of more major work. Always a friendly atmosphere. Will continue to to recommend others. More

