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Erik Fernandez
179 Reviews
Dealership Experience
20 yrs, 4 mos
Languages Spoken
English
Spanish
179 Reviews
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179 Reviews of Erik Fernandez
July 12, 2021
Dealership is fine however the service this particular time was not. Problem is still not fixed. I was supposed to get my car back in about 24 hours three days later without anyone giving me any updates I time was not. Problem is still not fixed. I was supposed to get my car back in about 24 hours three days later without anyone giving me any updates I finally finally got it back but the job is not complete. Looking for another part. Next time I bring my car in for an oil change and a check up I want a loaner! That way when your service can’t be completed I can at least have transportation More
by JLPONE
Verified CustomerOther Employees Tagged: Mike Mckessom
June 19, 2021
Erik Fernandez provided friendly & professional customer service. He is very is knowledgeable. Notified me when my car was ready. Will be recommending Erik to friends & family. service. He is very is knowledgeable. Notified me when my car was ready. Will be recommending Erik to friends & family. More
by eser57
June 15, 2021
The gentleman who helped me did a tremendous job. It was Erik Fernandez. He was very responsive and honest with me and communicated exactly what was happening. I will definitely use Williamson Cadillac agai Erik Fernandez. He was very responsive and honest with me and communicated exactly what was happening. I will definitely use Williamson Cadillac again because of him and the mechanics who did a great job More
by Amystone305
June 10, 2021
Always great service. Easy process and very informative as to the process and detailed explanations of more major work. Always a friendly atmosphere. Will continue to to recommend others. as to the process and detailed explanations of more major work. Always a friendly atmosphere. Will continue to to recommend others. More
by SHAMROCK19690
June 02, 2021
Amazing service yet again! Always professional and updates were welcomed. Thanks to Mike and the assistance of Erik Fernandez on my truck. I’ll keep coming back updates were welcomed. Thanks to Mike and the assistance of Erik Fernandez on my truck. I’ll keep coming back More
by ER8611
Other Employees Tagged: Mike at service
April 06, 2021
All is good on service area , great attention and very professional. Time waiting was reasonably and I received call when service has been done and give explanation professional. Time waiting was reasonably and I received call when service has been done and give explanation More
by JGBETHENCOURT2000
Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Mickey Barrios, Carlos Gomara, Skip Moosang
April 02, 2021
Eric in the Service Dept.was very knowledgeable, upfront about all of my concerns and repairs. I went to the dealership 3 times for service on my 1983 classic Cadillac Fleetwood Brogham and dealt with Eric about all of my concerns and repairs. I went to the dealership 3 times for service on my 1983 classic Cadillac Fleetwood Brogham and dealt with Eric each time. I ended up buying 4 new tires and what a difference it made. My car rides very smooth now. Thank you to everybody at Williamson Cadillac..by far, the best dealership I've ever dealt with. More
by superglidehd01
March 31, 2021
This is the second time I take my XT5 to fix radio/satellite reception signal failures. The problem continues. I will contact GM directly to complain and express my displeasure. How can GM pu radio/satellite reception signal failures. The problem continues. I will contact GM directly to complain and express my displeasure. How can GM put on the market a $70,000 vehicle with a satellite radio that works some of the time? The XT5 loaner we were given had the same reception problems. Shame on GM! Time to consider other competitors’ brands. Maria A Rodriguez More
by IGMAROD
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