Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez | Page 15

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
179 Reviews

Dealership Experience

20 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

179 Reviews

Write a Review

179 Reviews of Erik Fernandez

August 14, 2021

Dealership Rating
Employee Rating

My experience at the dealer was very amazing the people where very attentive and very accurate with recommendations for my car they really watch out and take care of customers I wanna wish a special thank More

by IRISCH51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 31, 2021

Dealership Rating
Employee Rating

Eric is the best. He is at the service counter. He gets it. I hope to always work with him. Today I went in and even his dad was there. Stand up guy for sure. More

by bmat5893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 30, 2021

Dealership Rating
Employee Rating

Great service and communication- Tony and Bruno have been a pleasure to work with.. from purchasing the vehicle to subsequent service..this is my second purchase from williamson More

by ADRIELMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruno Zayas, Rolando Pardo , Tony

Aug 04, 2021

Williamson Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 30, 2021

Dealership Rating
Employee Rating

VERY GOOD SERVICE ALSO MANNY COMING TO MY HOME AND INSTALLING NEW BATTERY TO OUR 2006 H3 WITH 30,000 MILES HE IS A GENTERMAN GREATSERVICE /// YOU DONT HAVE HUMMER ON UR LIST CAR SERVICE More

by KB4BX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MANNY ROAD SERVICE

Aug 04, 2021

Williamson Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Aug 05, 2021

KB4BX responded

THANKS KB4BX@COMCAST.NET

July 29, 2021

Dealership Rating
Employee Rating

My car GMC Terrain has been in for servicing for almost 3 weeks and they have not resolved the issue. On two occasIons i have been told to pick it up, when i get the car, it continued to have the same issue. More

by claribela
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Aug 12, 2021

Williamson Buick GMC responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 28, 2021

Dealership Rating
Employee Rating

Great service from the time I arrived with the vehicle until the time I picked up the vehicle. I would definitely recommend this dealership to everyone. More

by manduleyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Williamson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 28, 2021

Dealership Rating
Employee Rating

The only thing I’m unhappy is how dirty you leave the interior of my car, the seats and carpet full of oil,,very unhappy More

by Carcedeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Williamson Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 21, 2021

Dealership Rating
Employee Rating

This dealership has many different departments to address all customer concerns. I have found that everyone that I speak to that works there is very friendly and able to handle all of my service needs and More

by Jack Ugent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2021

Williamson Buick GMC responded

Jack, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 13, 2021

Dealership Rating
Employee Rating

Once I arrived, I was greeted. The serviceman was polite. The area was clean, and efficient. They kept me in communication. They gave me snacks. Will be back. More

by hibiscus_1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2021

Williamson Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 13, 2021

Dealership Rating
Employee Rating

Very nice and professional staff. The service is A1 not to mention fast. I would be returning for future services for my car and will recommend to friends and family More

by Tryston32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno , Mickey Barrios, Carlos Gomara, Alfonso Robleto

Jul 16, 2021

Williamson Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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