Dealership Experience
20 yrs, 4 mos
Languages Spoken
English
Spanish
179 Reviews
Write a Review179 Reviews of Erik Fernandez
March 30, 2021
Always reliable and trustworthy. Excellent customer service and knowledgeable staff that work hard to ensure the client is satisfied Nd the problem is resolved quickly. service and knowledgeable staff that work hard to ensure the client is satisfied Nd the problem is resolved quickly. More
March 22, 2021
This dealer has a great service department and Erik is always helpful and attentive. Highly recomend coming here.for your auto service needs always friendly people. always helpful and attentive. Highly recomend coming here.for your auto service needs always friendly people. More
March 16, 2021
It was very professional . My only complaint is I was 3 days after my warranty and they wouldn’t accept it. I had to pay full price for a battery and my lease is up in a month. I thought for sure they wo days after my warranty and they wouldn’t accept it. I had to pay full price for a battery and my lease is up in a month. I thought for sure they would work something out . Not the case. Erik Fernandez was very easy to work with. He’s a bonus! More
March 04, 2021
Great Service and always being updated with any issues or concerns on my trucks. Very knowledgeable would highly recommended Erik Fernandez in the service department concerns on my trucks. Very knowledgeable would highly recommended Erik Fernandez in the service department More
March 02, 2021
Eric Fernandez and Mike Mckesson were very helpful and extremely knowledgeable. As always they get my vehicle in and out in a timely fashion and repaired correctly. extremely knowledgeable. As always they get my vehicle in and out in a timely fashion and repaired correctly. More
March 01, 2021
Excelente service..Eric Fernández was very helpful and professional handling my car issue. He was up to his word when he told me that the car was going to be ready at a certain time and it was ready as h professional handling my car issue. He was up to his word when he told me that the car was going to be ready at a certain time and it was ready as he had said. More
February 12, 2021
Omar and Benny are both amazing and one of the main reasons I continue leasing a Cadillac! Love my car and service it’s amazing! reasons I continue leasing a Cadillac! Love my car and service it’s amazing! More
Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos , Mickey Barrios, Carlos Gomara, Skip Moosang, Benny Ledesma and Omar
February 05, 2021
I’ve been a customer for many years because of your excellent customer service but this visit 4 days went by no one called to even tell me what was wrong or to tell me my car was ready. I had to call i excellent customer service but this visit 4 days went by no one called to even tell me what was wrong or to tell me my car was ready. I had to call in and try to get an answer. It shouldn’t have to be that way More
February 04, 2021
Service was really good and efficient. Brought my car in got it serviced quick and the problem fixed. Erik Fernandez is very attentive and responds to customers concerns quickly. got it serviced quick and the problem fixed. Erik Fernandez is very attentive and responds to customers concerns quickly. More

