Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez | Page 17

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
180 Reviews

Dealership Experience

20 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

180 Reviews

Write a Review

180 Reviews of Erik Fernandez

March 31, 2021

Dealership Rating
Employee Rating

Over all good service! Had an issue with the front passenger window and I had to take it back a second time and it was fixed. More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Williamson Buick GMC responded

Teresa, thank you for taking the time to give us feedback! We're glad that our service team was able to repair your car to your standards and will hope to work with you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 30, 2021

Dealership Rating
Employee Rating

Always reliable and trustworthy. Excellent customer service and knowledgeable staff that work hard to ensure the client is satisfied Nd the problem is resolved quickly. More

by PRIETOM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Williamson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 22, 2021

Dealership Rating
Employee Rating

This dealer has a great service department and Erik is always helpful and attentive. Highly recomend coming here.for your auto service needs always friendly people. More

by Phernandez2663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 16, 2021

Dealership Rating
Employee Rating

It was very professional . My only complaint is I was 3 days after my warranty and they wouldn’t accept it. I had to pay full price for a battery and my lease is up in a month. I thought for sure they wo More

by courtneysnoyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2021

Williamson Buick GMC responded

Hi, thank you for taking the time to leave us this rating. We appreciate your business and we look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 15, 2021

Dealership Rating
Employee Rating

Good service from Erik Fernandez always very friendly and professional and knows his work . Alway in top and making sure your in and out in a timely manner . More

by Gara2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Williamson Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Williamson Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 04, 2021

Dealership Rating
Employee Rating

Great Service and always being updated with any issues or concerns on my trucks. Very knowledgeable would highly recommended Erik Fernandez in the service department More

by DANNYESERNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2021

Williamson Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 02, 2021

Dealership Rating
Employee Rating

Eric Fernandez and Mike Mckesson were very helpful and extremely knowledgeable. As always they get my vehicle in and out in a timely fashion and repaired correctly. More

by FCROWLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2021

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 01, 2021

Dealership Rating
Employee Rating

Excelente service..Eric Fernández was very helpful and professional handling my car issue. He was up to his word when he told me that the car was going to be ready at a certain time and it was ready as h More

by M.A.GARCIA1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2021

Williamson Buick GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Eric went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 12, 2021

Dealership Rating
Employee Rating

Omar and Benny are both amazing and one of the main reasons I continue leasing a Cadillac! Love my car and service it’s amazing! More

by EBSEHMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos , Mickey Barrios, Carlos Gomara, Skip Moosang, Benny Ledesma and Omar

Feb 18, 2021

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 05, 2021

Dealership Rating
Employee Rating

I’ve been a customer for many years because of your excellent customer service but this visit 4 days went by no one called to even tell me what was wrong or to tell me my car was ready. I had to call i More

by aidal661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Williamson Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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