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Erik Fernandez
184 Reviews
Dealership Experience
20 yrs, 6 mos
Languages Spoken
English
Spanish
184 Reviews
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184 Reviews of Erik Fernandez
June 02, 2021
Amazing service yet again! Always professional and updates were welcomed. Thanks to Mike and the assistance of Erik Fernandez on my truck. I’ll keep coming back updates were welcomed. Thanks to Mike and the assistance of Erik Fernandez on my truck. I’ll keep coming back More
by ER8611
Verified CustomerOther Employees Tagged: Mike at service
April 06, 2021
All is good on service area , great attention and very professional. Time waiting was reasonably and I received call when service has been done and give explanation professional. Time waiting was reasonably and I received call when service has been done and give explanation More
by JGBETHENCOURT2000
Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Mickey Barrios, Carlos Gomara, Skip Moosang
April 02, 2021
Eric in the Service Dept.was very knowledgeable, upfront about all of my concerns and repairs. I went to the dealership 3 times for service on my 1983 classic Cadillac Fleetwood Brogham and dealt with Eric about all of my concerns and repairs. I went to the dealership 3 times for service on my 1983 classic Cadillac Fleetwood Brogham and dealt with Eric each time. I ended up buying 4 new tires and what a difference it made. My car rides very smooth now. Thank you to everybody at Williamson Cadillac..by far, the best dealership I've ever dealt with. More
by superglidehd01
March 31, 2021
This is the second time I take my XT5 to fix radio/satellite reception signal failures. The problem continues. I will contact GM directly to complain and express my displeasure. How can GM pu radio/satellite reception signal failures. The problem continues. I will contact GM directly to complain and express my displeasure. How can GM put on the market a $70,000 vehicle with a satellite radio that works some of the time? The XT5 loaner we were given had the same reception problems. Shame on GM! Time to consider other competitors’ brands. Maria A Rodriguez More
by IGMAROD
March 30, 2021
Always reliable and trustworthy. Excellent customer service and knowledgeable staff that work hard to ensure the client is satisfied Nd the problem is resolved quickly. service and knowledgeable staff that work hard to ensure the client is satisfied Nd the problem is resolved quickly. More
by PRIETOM0
March 22, 2021
This dealer has a great service department and Erik is always helpful and attentive. Highly recomend coming here.for your auto service needs always friendly people. always helpful and attentive. Highly recomend coming here.for your auto service needs always friendly people. More
by Phernandez2663
March 16, 2021
It was very professional . My only complaint is I was 3 days after my warranty and they wouldn’t accept it. I had to pay full price for a battery and my lease is up in a month. I thought for sure they wo days after my warranty and they wouldn’t accept it. I had to pay full price for a battery and my lease is up in a month. I thought for sure they would work something out . Not the case. Erik Fernandez was very easy to work with. He’s a bonus! More
by courtneysnoyes
March 04, 2021
Great Service and always being updated with any issues or concerns on my trucks. Very knowledgeable would highly recommended Erik Fernandez in the service department concerns on my trucks. Very knowledgeable would highly recommended Erik Fernandez in the service department More
by DANNYESERNA
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