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Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez | Page 3

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
179 Reviews

Dealership Experience

20 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

179 Reviews

Write a Review

179 Reviews of Erik Fernandez

July 18, 2025

Dealership Rating
Employee Rating

They are Excellent, precise, faster , attended, Friendly , cooperative, confident , attended , they treat you like family More

by MARTAECLIPSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo, Juan Santos, John Varela, Mike Mckesson, Tony Martinez, Yair Garrido, Mike Valladares, Manuel Mundo, Fede Prudhomme

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Jul 21, 2025

Williamson Buick GMC responded

Marta, your review radiates positivity—thank you for recognizing the care and dedication of our team. It's our goal to make every guest feel like part of the family!

July 03, 2025

Dealership Rating
Employee Rating

The service was really good they were thorough and they did they best thank you More

by PROFCHEFLUTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Mike Mckesson, Tony Martinez, Yair Garrido, Edgar Lacayo, Diana Garcia, Manuel Mundo, Julio Lopez

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Jul 07, 2025

Williamson Buick GMC responded

Thank you so much for your kind words! We're glad to hear our team gave their all and provided you with attentive, thorough service.

July 01, 2025

Dealership Rating
Employee Rating

Mr. Yair provides very good service, I am very grateful for his attention.ok 👍ok More

by Leonard
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yair Garrido, Diana Garcia

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Jul 07, 2025

Williamson Buick GMC responded

Thank you, Leonard—your kind words about Yair’s attentive care mean a great deal. We’re delighted he made your experience so positive, and we truly appreciate your trust!

June 28, 2025

Dealership Rating
Employee Rating

Dear show rooms are clean and shiny easy access to services area and nice waiting room area More

by Rafael.benitezsantiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

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Jul 07, 2025

Williamson Buick GMC responded

Rafael, thank you! We’re proud of our welcoming environment and glad it made your visit more comfortable.

June 04, 2025

Dealership Rating
Employee Rating

I was charged $3000 to fix the ESC light on my dash. The light continues to come on and the steering still locks up More

by B-DLERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 05, 2025

Williamson Buick GMC responded

We’re sorry to hear that your issue wasn’t fully resolved. Your satisfaction is our priority, and we’d love the opportunity to make things right. Please feel free to reach out to me at janelysp@wagmiami.com so that we may work toward a solution.

May 23, 2025

Dealership Rating
Employee Rating

I was there 4 times and my car still had the same issue. Last time, they kept the car in the shop for 13 days and they did not touch the car. The manager Rolando lied to me on 2 occasions. John was very nic More

by MATEOMAYKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Varela

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May 23, 2025

Williamson Buick GMC responded

We’re sorry to hear about your experience, Mateo. That’s not the level of service we aim to provide, and we appreciate your feedback. Please reach out to us so we can address your concerns and work towards a resolution.

May 17, 2025

Dealership Rating
Employee Rating

Awesome and speedy service! The team is always super friendly and welcoming! Always pleasant to get car serviced. More

by Sandra cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2025

Williamson Buick GMC responded

Hello Sandra. Thank you so much for your wonderful feedback. We’re so glad to hear that you enjoy our friendly and efficient service. It’s always a pleasure to assist you!

March 30, 2025

Dealership Rating
Employee Rating

Service advisor great. Actual oil change VERY VERY SLOPPY!!!! Left oil pan dripping with old oil. More

by Stb4faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 31, 2025

Williamson Buick GMC responded

We are happy that Erik was a great service advisor to work with. We are sorry that the oil change was not to your expectation. We have made our service director aware and he will be addressing the matter. Please feel free to contact our service director at juans@wagmiami.com.

March 03, 2025

Dealership Rating
Employee Rating

El Jueves 27 de Febrero tenía cita para el primer servicio de mi Acadia, la cual me recibieron en la parte del taller muy amablemente More

by Acadia Denali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 14, 2024

Dealership Rating
Employee Rating

Good is service reserve the advisor Erik was the best service another advisor was different More

by Lgkez1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo, Juan Santos, Mike Valladares

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