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Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez | Page 6

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
180 Reviews

Dealership Experience

20 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

180 Reviews

Write a Review

180 Reviews of Erik Fernandez

March 03, 2023

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Employee Rating

Erick was very helpful and knowledgeable, he also went the extra mile to make sure I was completely satisfied More

by ABEL_DIAZ
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Recommend Dealer
Yes
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February 14, 2023

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Employee Rating

Eric was very helpful And fast service The only problem is On parts They told me that will take Several months before the park More

by LUISBLET
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Recommend Dealer
Yes
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February 13, 2023

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Excellent work service I will go back when my car got broken again.excellent customer service and very professional. More

by jaison28
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Yes
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January 28, 2023

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The car service once into the mechanics seems good. The hectic nature just from numerous cars in tight spots is a little unnerving. More

by kilmergreg
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Recommend Dealer
No
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January 15, 2023

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Great customer service and friendly members. Always a pleasure dealing with you guys. Makes sure all our needs are taken care of. More

by Donniey1
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Figueredo , Carlos Gomara

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January 06, 2023

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Very professional only lacking a bit more correspondence with the customer to let them know what is happening with their car. More

by FERTILIZ
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Recommend Dealer
Yes
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December 30, 2022

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Great service like always. Was in and out faster than expected and Erik displayed professionalism and 10/10 service. More

by G.fernandez00
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Recommend Dealer
Yes
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Jan 03, 2023

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 23, 2022

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Great customer service and great price. Really appreciate the transportation from and to the dealership. More

by RONMACHADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang

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Dec 27, 2022

Williamson Buick GMC responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that I can do, please come back and see me again. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 18, 2022

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Employee Rating

It’s always a pleasure bringing my GMC truck for Schedule maintenance I have used the same service rep for many years , his name is Eric Fernandez and he always been polite and the service has been accompli More

by robertbline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2022

Williamson Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Williamson Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 16, 2022

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Employee Rating

Excellent job very professional and very friendly they are very fast I. Services and clean the car More

by JCIBARRA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2022

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in friendly and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Juan Santos Service Director juans@wagmiami.com

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