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Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez | Page 7

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
184 Reviews

Dealership Experience

20 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

184 Reviews

Write a Review

184 Reviews of Erik Fernandez

December 30, 2022

Dealership Rating
Employee Rating

Great service like always. Was in and out faster than expected and Erik displayed professionalism and 10/10 service. More

by G.fernandez00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2023

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 23, 2022

Dealership Rating
Employee Rating

Great customer service and great price. Really appreciate the transportation from and to the dealership. More

by RONMACHADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang

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Dec 27, 2022

Williamson Buick GMC responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that I can do, please come back and see me again. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 18, 2022

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Employee Rating

It’s always a pleasure bringing my GMC truck for Schedule maintenance I have used the same service rep for many years , his name is Eric Fernandez and he always been polite and the service has been accompli More

by robertbline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2022

Williamson Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Williamson Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 16, 2022

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Employee Rating

Excellent job very professional and very friendly they are very fast I. Services and clean the car More

by JCIBARRA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2022

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in friendly and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 09, 2022

Dealership Rating
Employee Rating

I am happy with the service you provide. My service person Mike McKesson is excellent, the cashier, the lady from the coffee shop make me feel I’m in a 5 stars hotel. Excellent service More

by Carguello99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang

Report | Print
Dec 12, 2022

Williamson Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 09, 2022

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Employee Rating

I had over all a nice experience with what was done with the work done on my car, I like the way they work with my car shield service plan. More

by ARCHIELEECOATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2022

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 09, 2022

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Employee Rating

Eric is the best! He’s always great to work with when I come in for service!!! More

by ALLISONBOWEN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2022

Williamson Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Williamson Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 08, 2022

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Employee Rating

Service man named Eric was very nice and helpful with my service. He called when my truck was ready and all service was completed in a timely manner and they wash my truck. Very pleased. More

by robertbline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 09, 2022

Williamson Buick GMC responded

I appreciate your kind words about our service team. Thank you for choosing Williamson Buick GMC for your vehicle needs. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 24, 2022

Dealership Rating
Employee Rating

I had a tire blowout. I needed a new tire and repair quickly. Williamson helped me out. Erik Fernandez is my service associate and as usual he got me in and taken care of More

by LG_BUSINESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 25, 2022

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 18, 2022

Dealership Rating
Employee Rating

The service center runs flawlessly. Erik Fernandez is an amazing asset to your team. He’s a bright, hard working professional that makes the experience pleasant. Thanks Erik for the hel More

by MICHAELMERIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 21, 2022

Williamson Buick GMC responded

Reviews like yours are truly a breath of fresh air! Erik is truly an invaluable asset and we appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Juan Santos Service Director juans@wagmiami.com

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