Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez | Page 7

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
179 Reviews

Dealership Experience

20 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

179 Reviews

Write a Review

179 Reviews of Erik Fernandez

December 09, 2022

Dealership Rating
Employee Rating

I had over all a nice experience with what was done with the work done on my car, I like the way they work with my car shield service plan. More

by ARCHIELEECOATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 09, 2022

Dealership Rating
Employee Rating

Eric is the best! He’s always great to work with when I come in for service!!! More

by ALLISONBOWEN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Williamson Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Williamson Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 08, 2022

Dealership Rating
Employee Rating

Service man named Eric was very nice and helpful with my service. He called when my truck was ready and all service was completed in a timely manner and they wash my truck. Very pleased. More

by robertbline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2022

Williamson Buick GMC responded

I appreciate your kind words about our service team. Thank you for choosing Williamson Buick GMC for your vehicle needs. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 24, 2022

Dealership Rating
Employee Rating

I had a tire blowout. I needed a new tire and repair quickly. Williamson helped me out. Erik Fernandez is my service associate and as usual he got me in and taken care of More

by LG_BUSINESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2022

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 18, 2022

Dealership Rating
Employee Rating

The service center runs flawlessly. Erik Fernandez is an amazing asset to your team. He’s a bright, hard working professional that makes the experience pleasant. Thanks Erik for the hel More

by MICHAELMERIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Williamson Buick GMC responded

Reviews like yours are truly a breath of fresh air! Erik is truly an invaluable asset and we appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 13, 2022

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Employee Rating

Very appealing to the eye. A little dysfunctional at first but you figure it out. Not the best communication but they offer rentals which other dealers hesitate. More

by Angeleeya
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2022

Williamson Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 10, 2022

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Employee Rating

Excellent and prompt service, with excellent ambiance and treats. It is a pleasure to have my car serviced More

by MACORDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2022

Williamson Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Juan Santos Service Director juans@wagmiami.com

November 09, 2022

Dealership Rating
Employee Rating

Good attitude and attention very fast never had any problems very good personal and good service More

by Wilsonmvazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2022

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 04, 2022

Dealership Rating
Employee Rating

Very nice employees and very good service and excellent Thad is the only place I will have my car service More

by Ángel Fernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Juan Santos Service Director juans@wagmiami.com

October 04, 2022

Dealership Rating
Employee Rating

This dealership was very prompt in business very knowledgeable took very good care of me had no problem I receive a loaner The work was done in a Timely fashion thank you for your help More

by copyist_scented_0w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Oct 06, 2022

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

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