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164 Reviews of Erik Lett
June 06, 2023
Our concern had to be escalated from the Service Advisor (Lizzie Hendricks) to her Manager. Erik Lett, hung up the phone on us while we were still talking to him JUST because we didn't understand his point (Lizzie Hendricks) to her Manager. Erik Lett, hung up the phone on us while we were still talking to him JUST because we didn't understand his point of view. This was the VERY FIRST TIME we receive that kind of customer service from a Manager. If the Manager, who is supposed to be the person in charge to deescalate a situation, reacts that way, that makes me think the staff don’t really care about their customers. This was extremely disappointing. More
by geo.carrillo.diaz
Other Employees Tagged: Lizzie Hendricks
June 01, 2023
Best service ever! !!! Highly recommend it. You should bring your car here and experience their service. !!! Highly recommend it. You should bring your car here and experience their service. More
by Gisela Del Risco
Other Employees Tagged: Steve Weedin , Lizzie Hendricks
April 14, 2023
Service was prompt and diagnostics we’re carefully explained to me when I brought the car in for servicing. explained to me when I brought the car in for servicing. More
by Anna.melby
Other Employees Tagged: Steve Weedin, Morgan Keeten , Randy Edwards, Lizzie Hendricks, Gil Kee, David O'Hara
March 11, 2023
Elisa at Kia of Everett did a great job through the whole buying process. David Pruitt at Kia of Everett was especially helpful as well. I would recommend Kia of Everett. Five star experience. buying process. David Pruitt at Kia of Everett was especially helpful as well. I would recommend Kia of Everett. Five star experience. More
by superdave53e
Other Employees Tagged: Erik Butler, Keirsten Thomas, Elisa Daniel , Rob Zemke
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