Erik Muniz | Page 13

Great service experience. Efficient. Took care of everything I needed and anticipated what might be upcoming to prepare me and save me time. Kudos to my service advisor Eric M Efficient. Took care of everything I needed and anticipated what might be upcoming to prepare me and save me time. Kudos to my service advisor Eric M for keeping me updated and understanding my busy work schedule. Highly recommend. More

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As good as it gets You expect quality service for automobiles of this caliber, but you get even more. Just bought my 2nd Audi at Audi Dallas and couldn't be more pleased You expect quality service for automobiles of this caliber, but you get even more. Just bought my 2nd Audi at Audi Dallas and couldn't be more pleased. From Rick in sales and Mike in finance, to Eric in service, they always exceed my expectations. I will continue to do business at Audi Dallas. More

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Quick & Efficient Took my Q3 in for the 15,000 service. Eric was my advisor. I had scheduled a loaner but he told me he could get it done in 1hr. So I waited. It was do Took my Q3 in for the 15,000 service. Eric was my advisor. I had scheduled a loaner but he told me he could get it done in 1hr. So I waited. It was done in under an hour. During that time I used their wifi to catch up on emails and texting friends. I also looked over some of the cars in the Lobby. The time flew and I'm very happy with Eric. He did the service on my Q5 the week before and that day I did get a loaner. I purchased my Q5 from Dallas Audi and my Q3 from Plano Audi. I much prefer how I'm treated and the quality of the services I get from Audi Dallas. So now I only use their service department for both cars. I live in Plano and it's worth the drive. More

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Exceptional Experience I had an exceptional experience with the Audi Dallas Service Team. (Eric Muniz and the greet team) The customer service is incredible from making you I had an exceptional experience with the Audi Dallas Service Team. (Eric Muniz and the greet team) The customer service is incredible from making your phone appointment to the time you drive up to the time you leave. This type of service it's what makes you return time after time as well A's recommending Audi Dallas to family and friends. They left me with a lasting positive and comforting experience. Thank you!!! More

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Awesome service advisor Never been so happy that I own an Audi. When my service advisor, Erik, contacted me today that my car was ready, I told him I had the flu and could he Never been so happy that I own an Audi. When my service advisor, Erik, contacted me today that my car was ready, I told him I had the flu and could he make sure and have my car pulled up in the service drive so that I could get it quickly. He promptly offered to deliver my car to me. This is exceptional service and I really appreciated the extra effort on a personal level. More

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Professional service The service department is managed by the most knowledgeable service expert I have been exposed to. In addition the professionalism, courtesy and rrspe The service department is managed by the most knowledgeable service expert I have been exposed to. In addition the professionalism, courtesy and rrspect is extremely high. More

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great car-buying experience This is the second Audi that I have bought from Audi Dallas. I really like the buying experience there.. The sales staff is customer friendly- helpful This is the second Audi that I have bought from Audi Dallas. I really like the buying experience there.. The sales staff is customer friendly- helpful, knowledgeable, and NOT aggresive or pushy! Real pros that made extra effort to get me the right car at a fair price! I like John K who finalized my deal... just a friendly pro who was really helpful! More

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Best it can get! Excellent customer service. As a former customer of autonation, I'm so happy I switched to Audi Dallas. They treat you as family and not as a custom Excellent customer service. As a former customer of autonation, I'm so happy I switched to Audi Dallas. They treat you as family and not as a customer. Eric very knowledgeable and very helpful every time, always smiling and available for questions. Special mentioning to Ralph the mechanic. I don't think I ever got such detailed answers and simple explanations from any mechanic. Hope you stay family owned and I will and am recommending you to everyone I know. Thanks (again) for the great service. Zeev & Christina Miller More

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