128 Reviews
Write a Review128 Reviews of Erik Muniz
December 19, 2017
Cheryl’s Audi Very happy with the dealership and the service performed on our Audi. Eric is a very knowledgeable and professional service manager. I will always hav Very happy with the dealership and the service performed on our Audi. Eric is a very knowledgeable and professional service manager. I will always have our Audi’s services at Audi Dallas! More
December 11, 2017
75,000 mile service I have had all my service maintenance done at Audi Dallas and they have always been very professional and courteous. They always make sure I have a lo I have had all my service maintenance done at Audi Dallas and they have always been very professional and courteous. They always make sure I have a loan car if needed and answer all questions that I may have. Very easy to work with. More
October 16, 2017
Maintenance Had tire trouble audi dallas fixed me up really fast. I would never go anywhere else audi dallas is the best always all the time Had tire trouble audi dallas fixed me up really fast. I would never go anywhere else audi dallas is the best always all the time More
October 04, 2017
Superior Service Erik Muniz was professional & knowledgeable! He diagnosed my car concerns accurately. I only had to tell him once. He resolved it promptly and ensured Erik Muniz was professional & knowledgeable! He diagnosed my car concerns accurately. I only had to tell him once. He resolved it promptly and ensured he followed up with me. He follow through is consistent. This is my third service visit with Erik. More
Other Employees Tagged: The gentlemen who helped guide me to my loaner vehicle.
September 13, 2017
Outstanding! To have a recall matter handled. To put it simply, the only reason I continue to use audi Dallas is Eric Muniz. He is unbelievable. To have a recall matter handled. To put it simply, the only reason I continue to use audi Dallas is Eric Muniz. He is unbelievable. More
August 01, 2017
Audi Dallas worked with me on the pricing for a new battery Once again Audi Dallas has given very good customer service. I highly recommend service advisor Eric Muniz. He gave very competitive pricing on my new Once again Audi Dallas has given very good customer service. I highly recommend service advisor Eric Muniz. He gave very competitive pricing on my new battery. More
July 28, 2017
Outstanding customer service When I need to get my car serviced, I can always trust that Audi Dallas will do a great job. I will not take my car anywhere else. Erik Muniz goes a When I need to get my car serviced, I can always trust that Audi Dallas will do a great job. I will not take my car anywhere else. Erik Muniz goes above and beyond to deliver the best customer service. I appreciate his attentiveness when I am pressed for time and pushing to have my car ready in a timely fashion. More
July 28, 2017
Very professional Great customer service Enjoy the new technology to communicate work completed. Very professional and ontime work Friendly customer service and hel Great customer service Enjoy the new technology to communicate work completed. Very professional and ontime work Friendly customer service and helpful through the process of work done More
July 26, 2017
Superb experience, attention and service Eric Muniz is my service Rep at Audi Dallas now for 3 and half years. He's level of service continues to surprise me every time. I would highly recom Eric Muniz is my service Rep at Audi Dallas now for 3 and half years. He's level of service continues to surprise me every time. I would highly recommend this Audi dealership over any other in the metroplex. They know how to keep their customers satisfied in all areas of service, attention and experience. Thank you to Eric Muniz from Service Dept., Aaron Rogers Sales Specialist, and Tom Hutton from Finance Dept. Thank you for the great experience every single time. I'm going on my second Audi and it will not be the last one! Juan, Frisco, TX More
Other Employees Tagged: Aaron Rogers , Tom Hutton
July 22, 2017
Excellent customer service Everyone form the scheduling dept, service tech and cashier were knowledgeable and courteous. The repairs to my car were for a recall and a warranty s Everyone form the scheduling dept, service tech and cashier were knowledgeable and courteous. The repairs to my car were for a recall and a warranty service. I will use Audi of Dallas again. More

