Erik Muniz
Erik Muniz at Audi Dallas

Erik Muniz | Page 12

Service Advisor

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

Contact Me
4.5
128 Reviews
4.5

128 Reviews

Write a Review

128 Reviews of Erik Muniz

December 19, 2017

Dealership Rating
Employee Rating

Cheryl’s Audi Very happy with the dealership and the service performed on our Audi. Eric is a very knowledgeable and professional service manager. I will always hav More

by Cheryl’s Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2017

Audi Dallas responded

Cheryl, thanks for the kind note! We're pleased you enjoyed your service experience with Eric and we look forward to serving you again in the future! Thanks again and happy holidays!

December 11, 2017

Dealership Rating
Employee Rating

75,000 mile service I have had all my service maintenance done at Audi Dallas and they have always been very professional and courteous. They always make sure I have a lo More

by Caconder711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2017

Audi Dallas responded

Caconder711, thanks for the kind note! We're pleased you enjoyed your service experience with us and we look forward to assisting you next time! Thanks again and have a great week!

October 16, 2017

Dealership Rating
Employee Rating

Maintenance Had tire trouble audi dallas fixed me up really fast. I would never go anywhere else audi dallas is the best always all the time More

by A8l2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2017

Audi Dallas responded

A8l2017, thanks for the kind note! We're glad we could get you back on the road quickly, let us know if you need anything in the future! Thanks again and have a great week!

October 04, 2017

Dealership Rating
Employee Rating

Superior Service Erik Muniz was professional & knowledgeable! He diagnosed my car concerns accurately. I only had to tell him once. He resolved it promptly and ensured More

by euroq5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The gentlemen who helped guide me to my loaner vehicle.

Oct 05, 2017

Audi Dallas responded

Euroq5, thanks for the feedback! We're pleased you've enjoyed your service experiences with Erik and we look forward to serving you again in the future! Thanks again and have a great rest of your week!

September 13, 2017

Dealership Rating
Employee Rating

Outstanding! To have a recall matter handled. To put it simply, the only reason I continue to use audi Dallas is Eric Muniz. He is unbelievable. More

by School principal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2017

Audi Dallas responded

Thanks for the kind note! We're pleased you enjoyed your experience with Eric and look forward to serving you again next time! Thanks again and have a great rest of your week!

August 01, 2017

Dealership Rating
Employee Rating

Audi Dallas worked with me on the pricing for a new battery Once again Audi Dallas has given very good customer service. I highly recommend service advisor Eric Muniz. He gave very competitive pricing on my new More

by Laz2125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2017

Audi Dallas responded

Thanks for taking the time to stop by and provide feedback regarding Erik! We're pleased you had a 5-star experience with us and look forward to serving you again next time! Thanks again.

July 28, 2017

Dealership Rating
Employee Rating

Outstanding customer service When I need to get my car serviced, I can always trust that Audi Dallas will do a great job. I will not take my car anywhere else. Erik Muniz goes a More

by EMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2017

Audi Dallas responded

Thanks for taking the time to provide feedback! We're glad you enjoyed your experience with Erik and look forward to seeing you next time!

July 28, 2017

Dealership Rating
Employee Rating

Very professional Great customer service Enjoy the new technology to communicate work completed. Very professional and ontime work Friendly customer service and hel More

by Meredithmurski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2017

Audi Dallas responded

Meredith, thanks for taking the time to provide feedback! We're glad you enjoyed your experience with us and look forward to seeing you next time!

July 26, 2017

Dealership Rating
Employee Rating

Superb experience, attention and service Eric Muniz is my service Rep at Audi Dallas now for 3 and half years. He's level of service continues to surprise me every time. I would highly recom More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Rogers , Tom Hutton

Jul 27, 2017

Audi Dallas responded

Juan, thanks for the 5-star feedback regarding Aaron, Erik, and Tom. We appreciate you stopping by to let us know how we did. We'll pass along the praise to our team. Thanks again and have a great rest of your week!

July 22, 2017

Dealership Rating
Employee Rating

Excellent customer service Everyone form the scheduling dept, service tech and cashier were knowledgeable and courteous. The repairs to my car were for a recall and a warranty s More

by Zachs car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2017

Audi Dallas responded

Zach, thanks for the kind note and mention of Erik! We appreciate your feedback and look forward to serving you again on the next visit! Thanks again.

...
12

Dealership Inventory (338 Vehicles)

used 2025 Audi Q5 car, priced at $49,691
2025 Audi Q5
used
Black exterior
7-Speed Automatic S tronic
quattro
used 2025 Audi A5 car, priced at $40,995
2025 Audi A5
used
Black exterior
7-Speed Automatic S tronic
quattro
used 2025 Audi A5 car, priced at $40,494
2025 Audi A5
used
Black exterior
7-Speed Automatic S tronic
quattro
used 2020 Audi Q8 car, priced at $36,451
2020 Audi Q8
used
Gray exterior
8-Speed Automatic with Tiptronic
quattro
used 2020 Jeep Cherokee car, priced at $19,991
2020 Jeep Cherokee
used
Gray exterior
9-Speed 948TE Automatic
FWD
used 2020 Audi Q5 e car, priced at $24,491
2020 Audi Q5 e
used
Gray exterior
7-Speed Automatic S tronic
quattro