Erik Steenson
Erik Steenson at Orem Toyota

Erik Steenson

Service Manager

Orem Toyota

1400 South Sandhill Road
Orem, UT 84058

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3.8
28 Reviews
3.8

28 Reviews

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28 Reviews of Erik Steenson

July 17, 2025

Dealership Rating
Employee Rating

Salesman Erik, really didn't know what was on the car. We wanted puddle lights and all around cameras which we were told it had. Then we got the car it didn't have what he said it had. More

by nerobnerak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Brown , Lexi

Jul 18, 2025

Orem Toyota responded

Thank you for sharing your experience with us. We appreciate your feedback and will ensure our team reviews these concerns. If you'd like to discuss this further, please reach out directly to us at Orem Toyota.

April 04, 2025

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Employee Rating

Mehdi from finance was great to work with. Thanks to everyone for staying past closing time. Whatever they used to clean the seats and mats in their detail leaves an oily residue on them More

by kkbettolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Bourgeois, Ismael Flores , Mehdi Ahmadian

April 03, 2025

Dealership Rating
Employee Rating

Great to work with, had everything ready and had me on the road smoothly. Scheduled my add ons and had them installed just right. Very happy with the dealership. More

by odan3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Bourgeois, Colby Sanders

March 10, 2025

Dealership Rating
Employee Rating

Very friendly staff- limited car inventory to choose from but understandable with the demand. No room to bicker on price when everything sells so well. First Toyota ever and hope it’s worth the investment :) More

by Stephaniestraup
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Hawkes , Lucas

August 23, 2023

Dealership Rating
Employee Rating

This is an email I got from Jaron during a month of him not communicating after I called several times. "Hey, I apologize for the time that I have not communicated with you. These past couple of weeks More

by Slade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kaua Pouha, Jaron Maxfield

August 23, 2023

Dealership Rating
Employee Rating

They have always worked with me. Over the years we have purchased 5 cars with them. More

by maddog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaua Pouha, Andrew Bailey

August 20, 2023

Dealership Rating
Employee Rating

They had a week to make sure they had the oil for my vehicle instead they ordered it 15 min before I got there it took them 4 hours to get it. Worst customer service tried talking to service manager. He More

by JUSTIN.GARDNER506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Spencer Lee, Taylor Burgess

June 01, 2023

Dealership Rating
Employee Rating

Extremely professional and thorough. The work was completed with clear communication and updates despite a challenging problem. More

by BCHILD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Bailey

December 28, 2022

Dealership Rating
Employee Rating

Our most recent experience has been awful and is still not resolved. Our car was in shop for one month and then was returned to us dirty with black finger prints all over. We are still waiting for the par More

by channingwoodward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Milani Hedquist , Brandon Wilson

October 21, 2021

Dealership Rating
Employee Rating

Everyone was absolutely wonderful! They were quick, efficient, friendly and knowledgeable. I’ll always service my Toyota here. More

by MINDYUT123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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