Erik Steenson

Salesman Erik, really didn't know what was on the car. We wanted puddle lights and all around cameras which we were told it had. Then we got the car it didn't have what he said it had. We wanted puddle lights and all around cameras which we were told it had. Then we got the car it didn't have what he said it had. More

by nerobnerak Verified Customer Verified Customer

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Mehdi from finance was great to work with. Thanks to everyone for staying past closing time. Whatever they used to clean the seats and mats in their detail leaves an oily residue on them Thanks to everyone for staying past closing time. Whatever they used to clean the seats and mats in their detail leaves an oily residue on them that transfers and ruined to a purse I had set on the floor. It’s very slippery, also! More

by kkbettolo Verified Customer Verified Customer

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Great to work with, had everything ready and had me on the road smoothly. Scheduled my add ons and had them installed just right. Very happy with the dealership. the road smoothly. Scheduled my add ons and had them installed just right. Very happy with the dealership. More

by odan3 Verified Customer Verified Customer

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Very friendly staff- limited car inventory to choose from but understandable with the demand. No room to bicker on price when everything sells so well. First Toyota ever and hope it’s worth the investment :) but understandable with the demand. No room to bicker on price when everything sells so well. First Toyota ever and hope it’s worth the investment :) More

by Stephaniestraup Verified Customer Verified Customer

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This is an email I got from Jaron during a month of him not communicating after I called several times. "Hey, I apologize for the time that I have not communicated with you. These past couple of weeks not communicating after I called several times. "Hey, I apologize for the time that I have not communicated with you. These past couple of weeks have just been hectic on my end but that is not an excuse so I am sorry that I have been MIA. But I do have some more information in regards to your Tundra." All Brent Brown serves is excuses. More

by Slade Verified Customer Verified Customer

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They have always worked with me. Over the years we have purchased 5 cars with them. Over the years we have purchased 5 cars with them. More

by maddog Verified Customer Verified Customer

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They had a week to make sure they had the oil for my vehicle instead they ordered it 15 min before I got there it took them 4 hours to get it. Worst customer service tried talking to service manager. He vehicle instead they ordered it 15 min before I got there it took them 4 hours to get it. Worst customer service tried talking to service manager. He doesn’t know how to answer his phone. More

by JUSTIN.GARDNER506 Verified Customer Verified Customer

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Extremely professional and thorough. The work was completed with clear communication and updates despite a challenging problem. The work was completed with clear communication and updates despite a challenging problem. More

by BCHILD0 Verified Customer Verified Customer

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Our most recent experience has been awful and is still not resolved. Our car was in shop for one month and then was returned to us dirty with black finger prints all over. We are still waiting for the par not resolved. Our car was in shop for one month and then was returned to us dirty with black finger prints all over. We are still waiting for the parts that initially needed to be replaced. I have never witnessed worse communication or service from a dealership. We are still waiting for the parts and have not received any further communication for next steps. This is very disappointing because we have purchased 5 cars previously from Brent Brown. More

by channingwoodward Verified Customer Verified Customer

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Everyone was absolutely wonderful! They were quick, efficient, friendly and knowledgeable. I’ll always service my Toyota here. efficient, friendly and knowledgeable. I’ll always service my Toyota here. More

by MINDYUT123 Verified Customer Verified Customer

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