Erika Anderson
Erika Anderson at Patrick Volkswagen
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Erika Anderson

Service BDC

Patrick Volkswagen

519 Washington Street
Auburn, MA 01501

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3.8
9 Reviews
3.8

9 Reviews

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9 Reviews of Erika Anderson

April 14, 2023

Dealership Rating
Employee Rating

Igor is the most professional sales man with great patience that I have ever met. He and Mike have made buying a car easy and stress free from start to finish. All in all, It was a great experience More

by Leahchen3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Igor Gama , Michael Sutherland, Chito Vongchampa, Sarah Hall and Marcy Mulcahy are PLUS for my reasons to keep coming back to Patrick!

January 05, 2023

Dealership Rating
Employee Rating

although the car is in the shop now for a check engine light. the purchase process was great More

by robbie19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Toedt, Steve Rivo , Matt Sahagian, Chito Vongchampa

November 09, 2022

Dealership Rating
Employee Rating

Great to work with, was a awsome and well set up dealer, the sale person was awsome ! More

by Masonberube12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Toedt, David Balkus, Ramez Abdi, Andrew Murray, Igor Gama , Tracy Doucette, Matt Sahagian, Caitlin Vangel

Nov 15, 2022

Patrick Volkswagen responded

Hello, Mason! Thank you for taking the time to leave a review of our team. We're looking forward to working with you again in the future!

October 31, 2022

Dealership Rating
Employee Rating

Caitlin terrible is the worst service rep ever zero personality and not helpful at all, replace her More

by richard.p.harvey
Recommend Dealer
No

Other Employees Tagged: Tracy Doucette, Matt Sahagian, Caitlin Vangel

Oct 31, 2022

Patrick Volkswagen responded

Richard - our service team has reached out to you and are currently awaiting a response in regard to your experience. Please contact Matt at msahagian@patrickmotors.com at your earliest convenience. - Michelle, Marketing

October 29, 2022

Dealership Rating
Employee Rating

Quick and friendly sales team and the parts department is filled with employees with top tier Volkswagen knowledge. Excellent experience overall. More

by Ohhhpongo43
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Patrock , Tracy Doucette, Jose Sanchez, Caitlin Vangel, Chito Vongchampa

Nov 03, 2022

Patrick Volkswagen responded

Thank you for your kind words and this excellent review! We're looking forward to your next visit with us!

August 01, 2022

Dealership Rating
Employee Rating

Horrible. Would give zero stars if I could! Been waiting since October 2021 for a clock spring to fix a SAFTY RECALL only to find out August 2022 they never o More

by Avedianmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 01, 2022

Avedianmel responded

Horrible.  Would give zero stars if I could! Been waiting since October 2021 for a clock spring to fix a SAFTY RECALL only to find out August 2022 they never ordered the part. I spoke to Erika on a monthly basis and was told the part is still on back order. Now I have to go in just so they can see what part they have to order. Complete waste of time. I called Volkswagen to see if they had a back order on clock springs and was told they didn't, not sure why Patrick Volkswagen is saying different but it's not cool.

May 14, 2022

Dealership Rating
Employee Rating

Had a good variety of cars and got me in and out same day with the car I wanted More

by Hosegoodethan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Patrock

Jul 08, 2022

Patrick Volkswagen responded

Thank you for taking the time to leave us a review and for your business. We are glad we gave you such a positive experience here at Patrick VW!

March 12, 2022

Dealership Rating
Employee Rating

Justin was very helpful and informative and I'm really happy I chose Patrick Volkswagen for my vehicle purchase. The finance department and garage staff are also fantastic. All around great experience! More

by stanikmasvanessa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Toedt, Steve Rivo , Ky Bun, Anthony Errara, Jason Lavalley, Seth Ruttencutter, Tony Strozina , Ian Thomas

Apr 21, 2022

Patrick Volkswagen responded

Thank you very much for your business and for taking the time to leave a review! We truly appreciate your feedback.

February 15, 2022

Dealership Rating
Employee Rating

It's ALWAYS a pleasure doing business with Patrick Motors. All are professional and courteous. More

by Johnmcguiness
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Toedt, Ramez Abdi, Steve Rivo , Anthony Errara, Seth Ruttencutter, Tony Strozina , Ian Thomas, Shout out to Marcy and Wilson !!

Feb 23, 2022

Patrick Volkswagen responded

Hi, John! Thank you very much for your business and for taking the time to leave such a kind review. We truly appreciate your feedback and wish you many safe and happy miles on the road ahead. Take care!

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