Erika Carlos
Erika Carlos at Fremont Toyota
Refer Me

Erika Carlos | Page 2

Sales

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

Contact Me
4.4
48 Reviews

Dealership Experience

9 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.4

48 Reviews

Write a Review

48 Reviews of Erika Carlos

December 30, 2022

Dealership Rating
Employee Rating

It was amazing service thank you so much for your help. Will come back again More

by SUKHDEVSAHOTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Veer Singh, Claudia Aguila

Jan 09, 2023

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

December 22, 2022

Dealership Rating
Employee Rating

Service guy upsold oil change, from regular to synesthetic from 44 to 129 $, car barely has 18k miles in 3 years, missed 5th free service by a few months More

by Fremontguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kuldeep Brar, Claudia Aguila

Dec 27, 2022

Fremont Toyota responded

Thank you for visiting our dealership and for taking the time to share your thoughts with us. We’re sorry to know you weren’t completely satisfied with your visit and we would be happy to speak with you further to reach a resolution together. If you would, please contact Mark Hashimi, our General Manager, at mhashimi@fremonttoyota.com. Thank you.

September 14, 2022

Dealership Rating
Employee Rating

Very friendly people and E Z to work with them see Belal he is the best More

by NAMATMN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Naim Noori, Kuldeep Brar

Sep 15, 2022

Fremont Toyota responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

July 28, 2022

Dealership Rating
Employee Rating

Mr.Philip Stravers and Fremont Toyota did an Outstanding job in my recent maintenance check. Philip gave me an accurate assessment of my auto and a very accurate time of pick. Philip was, also, very knowled More

by Gerald.Sobeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Taguinod

Jul 29, 2022

Fremont Toyota responded

Gerald, we are so glad to hear you had such a positive experience with us and we appreciate you taking the time to leave a review. We hope to see you again for future visits!

May 18, 2022

Dealership Rating
Employee Rating

Had an appointment for a checkup…. 4 hours later I got my car! Way too long! Why even make an appointment? More

by DGLENDENMEYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Robert Taguinod

May 20, 2022

Fremont Toyota responded

Hi there – thanks for letting us know how your recent appointment with us went. It’s unfortunate to read that your visit took longer than expected, and we understand your frustration. We’d love to talk with you about your time with us in greater detail because your happiness with us means a lot to our team. When you have a moment, could you kindly reach out to Mark Hashimi, General Manager, at MarkHashimi@FremontToyota.com? We appreciate your business and hope to speak with you soon.

April 03, 2022

Dealership Rating
Employee Rating

Excelente perfect good incredible nice amazing friendly espectacular reference sharing best wishes colorful most happiness enjoy More

by SONIARAMOS1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Fremont Toyota responded

This is what we like to hear! Thank you for the great rating!

February 27, 2022

Dealership Rating
Employee Rating

Since buying our 2009 Prius and 2012 Prius from Toyota, Maria Castillo is the only advisor we have come to trust and respect. Unfortunately a few week ago, my car battery died while I was working out of t More

by Kenneth D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kuldeep Brar, Claudia Aguila

Mar 01, 2022

Fremont Toyota responded

Hi Kenneth, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for taking the time to leave us this information about your recent visit. If you have any further questions, please give us a call. We're always happy to help! Have a great day!

July 22, 2021

Dealership Rating
Employee Rating

Never 👎 👎 👎. A lot of bogus. Will give u a new gen usb so u cannot figured out what’s the actual price of the car . They will be it extra thousand $ am& saying ohh it’s a market dealership value it’s a ha More

by MAYGEREMILLO
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Fahim Ahmad , Kamal Akbari, Fred, Michael. Mr. S , AJ

Jul 23, 2021

Fremont Toyota responded

Thank you for your feedback. We understand that your recent experience purchasing a vehicle at our store was not up to par. Our goal is to provide our customers with a vehicle they love at a price they love as well. We are sorry to hear that your time with us did not meet your expectations. If you would like to discuss this further feel free to reach out to Mark Hashimi, our General Manager, at markhashimi@fremonttoyota.com.

July 20, 2021

Dealership Rating
Employee Rating

I scheduled an appointment at 10am and it took them 30 minutes to check me in. They continually checked in people who came in AFTER me because supposedly my advisor was on the phone. This is why I stopped More

by NATILEONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Kuldeep Brar, Claudia Aguila , I didn't work with the people in Sales, Finance or Internet Dept but I couldn't leave review without it.

Jul 26, 2021

Fremont Toyota responded

Thank you for leaving us your comments. We are sorry to hear your experience in the service drive was not up to par. We know your time is valuable and will use your feedback to improve in the future. Customer satisfaction is out top priority, and because of that, we would like the opportunity to make this right with you. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhasmimi@fremonttoyota.com. We appreciate your business and hope you have a great day.

June 04, 2021

Dealership Rating
Employee Rating

Ericka was so friendly, helpful and so professional I can see she loves to help people and has a good heart. Thank you Ericka for all your help. More

by PRLAP02
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kourosh Ehsani

Jun 07, 2021

Fremont Toyota responded

Thanks for working with Ericka and the team. Enjoy the ride, and let us know if you need anything else!

2
...

Dealership Inventory (292 Vehicles)

new 2024 Toyota Corolla Cross car
2024 Toyota Corolla Cross
new
Jet Black exterior
CVT
Front-wheel Drive
new 2024 Toyota Highlander car
2024 Toyota Highlander
new
Pearl exterior
Automatic
All-wheel Drive
new 2024 Toyota Highlander car
2024 Toyota Highlander
new
Midnight Black exterior
Automatic
All-wheel Drive
new 2024 Toyota RAV4 car
2024 Toyota RAV4
new
Midnight Black exterior
Automatic
All-wheel Drive
new 2024 Toyota Corolla Cross car
2024 Toyota Corolla Cross
new
Pearl exterior
CVT
Front-wheel Drive
new 2024 Toyota RAV4 Prime car
2024 Toyota RAV4 Prime
new
Silver Sky Metallic exterior
CVT
All-wheel Drive