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Erin Poulos
Erin Poulos at Russ Darrow Nissan of Milwaukee

Erin Poulos | Page 8

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
115 Reviews

Dealership Experience

5 yrs, 2 mos

4.9

115 Reviews

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115 Reviews of Erin Poulos

July 12, 2025

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Employee Rating

The service was excellent, fairly priced and done in a timely manner. I will recommend to others. More

by Burpanil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2025

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

July 11, 2025

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Employee Rating

Great service , friendly staff and advisors , hard working technicians ,I love the food amenities yep More

by EMANUELY232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

July 09, 2025

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Employee Rating

This is a really efficient dealership. They are always kind and communicate very well the needs that my vehicle needs to run at its best. I greatly appreciate Russ Darrow Nissan! More

by DONAI77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your great experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon. Matt Hansen matt.hansen@russdarrow.com

July 06, 2025

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Employee Rating

Erin in the service department took care of me, she said the new tires would take about an hour and a half. The job was done in less than an hour. Good job More

by RALPHC1187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 06, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

July 04, 2025

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Employee Rating

Erin was very knowledgeable and the car was done when they told me it would be. More

by ANSELPUPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 05, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Hansen matt.hansen@russdarrow.com

June 30, 2025

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Employee Rating

I absolutely enjoy working with Erin. Erin is professional, knowledgeable, and exceeds customer satisfaction. Erin is always my “GO TO” when my car needs servicing. Thank you, Erin for al More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

June 23, 2025

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Employee Rating

They were very nice and kind and good personality but they took the time to answer my question. More

by DENASMIT456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Joseph Weil, Travis Wise, Shaun Sellers , Cyrus Farahbakhsh, Gerald Schiller

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Jun 23, 2025

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

June 20, 2025

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Employee Rating

I’ve been getting my car serviced here since I got it in 2020 and they always take good care of me and my vehicle. More

by AJANEEP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

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Jun 20, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

June 15, 2025

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Employee Rating

We have been taking our cars for service here for 11 years and are extremely satisfied with their service dept. We have also purchased two cars at this dealership and have been very happy with our deal More

by Suetholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Joseph Weil, Travis Wise, Shaun Sellers , Cyrus Farahbakhsh, Gerald Schiller

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Jun 15, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

June 10, 2025

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Employee Rating

I was handled as a priority and with a great customer service. 10/10 will recommend More

by ALAKEIDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerad Brockel , Matthew Hansen, Jimmy V

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Jun 10, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

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