Erin Reiels

Stopped to look at a new Highlander. No appointment oil change took an hour. Can't ask for more. No appointment oil change took an hour. Can't ask for more. More

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Efficient and friendly. Good communication from the service advisors. So far I have never felt any pressure to purchase any services. Only issue I have is the poor quali Good communication from the service advisors. So far I have never felt any pressure to purchase any services. Only issue I have is the poor quality wifi in the customer waiting area, generally I am never able to connect. More

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They did a tire rotation, which is a service that I get for purchasing my tires with them. My service associate was friendly and efficient. She even got my car washed. I would recommend her and the shop for purchasing my tires with them. My service associate was friendly and efficient. She even got my car washed. I would recommend her and the shop! More

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The dealership has always been super friendly and helpful but when I came in the assistant service manager was not helpful at all. Very disappointing. but when I came in the assistant service manager was not helpful at all. Very disappointing. More

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M remarks are meant to commend and thank Erin Reiels, assistant service manager, who focuses on her customers and what they need to get back on the road. She is pleasant, compassionate, and very knowledg assistant service manager, who focuses on her customers and what they need to get back on the road. She is pleasant, compassionate, and very knowledgeable about repairs. Thank you so much, Erin. More

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I arrived early & was greated and checked in quickly. I waited because of the wide variety of seating options and the free coffee/cocoa maching. I received regular text updates and the service was comple I waited because of the wide variety of seating options and the free coffee/cocoa maching. I received regular text updates and the service was completed on time & to my satisfaction. More

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Everything was done in a timely manner but they forgot to check pressures in my tires. The service lady( manager) was very nice and accommodating. check pressures in my tires. The service lady( manager) was very nice and accommodating. More

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I am grateful that I was able to get standard maintenance done before the holiday. Erin with integrity pointed out important information on my service record, Ken safety got me to work on time, Judy/Julie k done before the holiday. Erin with integrity pointed out important information on my service record, Ken safety got me to work on time, Judy/Julie kept me informed, Joseph was genuinely helpful with my service records. Detailing personnel did a great job on my interior! More

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Great job Thank you! !!! Have a great day in everything you do! Take care. This would be a reason people won’t fill out your survey. !!! Have a great day in everything you do! Take care. This would be a reason people won’t fill out your survey. More

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The staff is always Friendly, helpful ,accommodating. This is my second Toyota and will be back when my wife is ready for a new car. This is my second Toyota and will be back when my wife is ready for a new car. More

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