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Ernest Biondolino
796 Reviews
796 Reviews
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796 Reviews of Ernest Biondolino
August 21, 2019
Disrespectful, unprofessional Service Department The customer service and attitude of the Service department at Joyce Honda is horrible. Last Wednesday they determined that AC compressor in my Honda The customer service and attitude of the Service department at Joyce Honda is horrible. Last Wednesday they determined that AC compressor in my Honda CRV needs to be replaced. I agreed to repair. The representative said the part will be there by Friday. OK. Friday he calls me, tells that the part was not delivered and it will be delivered by the next Wednesday. OK. Today ("Next Wednesday") I called to check whether the part was delivered. I was twice placed on hold for 40 minutes, no one attending the line. Finally, after many calls and useless chat session with their "Service Chat", the Reception lady told me that this part is on backorder all over US (probably made that up, read further). I called to a "no name" service center - they promised to get the part and do the repair tomorrow. In addition, during the service visit to Joyce Honda, I asked to install a missing backdoor wiper arm cover (small decorative part). They charged me for the part, but never installed it. It is sad that the great car brand Honda is serviced by very disrespectful, ignorant and unprofessional service. More
by hondafan76
August 21, 2019
Routine Service I have continued to have my car serviced at Joyce Honda because of Ernest. He is an asset to Joyce Honda because of his superb way of working with cus I have continued to have my car serviced at Joyce Honda because of Ernest. He is an asset to Joyce Honda because of his superb way of working with customers like myself. Thank you Ernest for making sure the customers are satisfied. More
by MARIA.C.PEREA
Verified CustomerAugust 16, 2019
First in last out I showed up at 7:25am on Thursday and was the 10th car in line. Your guys do not service the cars based on who was first. I watched as cars that cam I showed up at 7:25am on Thursday and was the 10th car in line. Your guys do not service the cars based on who was first. I watched as cars that came behind me were serviced before me. That's bad practice. Someone needs to keep track of which cars pulled in first to the garage and ensure they get pulled into service before cars behind them. When you are short on time and take your car in the early morning, you should be assured you are serviced in order. I don't expect anything more or less than what I pay for. More
by DEAN.MATZ
Other Employees Tagged: I have no idea who serviced my car.
August 09, 2019
Honda CR-V purchase Experience Joe is very helpful and we appreciate his support in delivering to Joe was very helpful in car selection for my wife- are you close very Experience Joe is very helpful and we appreciate his support in delivering to Joe was very helpful in car selection for my wife- are you close very happy with the way you treated at your dealership More
by LBI4FUN
Other Employees Tagged: Joe San Roman
August 06, 2019
Excellent people Does servicing professional ways and time. I enjoyed going to this Dealership . Excellent people to deal with. their presentation is very good. I will Does servicing professional ways and time. I enjoyed going to this Dealership . Excellent people to deal with. their presentation is very good. I will go for servicing again More
by PUDANI
August 06, 2019
Service center Very pleased with service Ernest provided in obtaining crv key - Will definitely return to Joyce Honda for service when needed - Would highly recomm Very pleased with service Ernest provided in obtaining crv key - Will definitely return to Joyce Honda for service when needed - Would highly recommend Joyce Honda service to other Honda owners More
by LBI4FUN
August 05, 2019
Great service!!! The advisor wrote down all the main points as indicated by the customer. All points were resolved and the car is running superb. The advisor was on to The advisor wrote down all the main points as indicated by the customer. All points were resolved and the car is running superb. The advisor was on top of everything and contacted you when the car is done! More
by MINKWONG624
July 31, 2019
Service 2014 CRV As is the case with every service visit, Joyce Honda provides the BEST Customer Service and Experience, BAR NONE. I will continue my service visits w As is the case with every service visit, Joyce Honda provides the BEST Customer Service and Experience, BAR NONE. I will continue my service visits with Ernest Biondolillo as Service Writer. More
by RONALDMACARI
July 29, 2019
Service Great and fast service, oil change, tire rotation and overall car inspection. I will be back for my next oil change when I need it. Great and fast service, oil change, tire rotation and overall car inspection. I will be back for my next oil change when I need it. More
by RAlph honda
Other Employees Tagged: KELVIN ALFRED, Diana Alvarado, Ray Spinelli
July 24, 2019
Top Notch Currently driving my 5th Honda Accord, all purchased here at Joyce Honda. Service department is excellent and advisors are professional and knowledgea Currently driving my 5th Honda Accord, all purchased here at Joyce Honda. Service department is excellent and advisors are professional and knowledgeable, explaining in detail the work done and any concerns that may have been discovered as a result of the extensive inspection this dealership offers. Overall, a very worthwhile and pleasant experience. More
by BOBCARROLL48
Other Employees Tagged: Joe San Roman
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