Ernest Biondolino | Page 76

Great Service! For the past years, I have been taking my car to Joyce Honda for services. The advisors were very helpful in explaining the service and informed you t For the past years, I have been taking my car to Joyce Honda for services. The advisors were very helpful in explaining the service and informed you the priority items that need to be fixed at that time. They always treat you a valuable customer so you would be happy to go back to them. More

by MINKWONG624 Verified Customer Verified Customer

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Professional, friendly, easy, no appointment I always like coming to get my car serviced at Joyce Honda...It's easy, they make is streamlined and professional, reliable, clear, very friendly and I always like coming to get my car serviced at Joyce Honda...It's easy, they make is streamlined and professional, reliable, clear, very friendly and knowledgeable service intake employees. Nice waiting areas with welcome amenities. I know that I am in the computer, and if I forget what I have had done, they can easily show me my service records online. Always a positive experience!!! More

by SUNNYBEED Verified Customer Verified Customer

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You have a customer for life! Ernest was so pleasant and helpful. My vechile report that I received was fantastic, very easy to read and colorful. Exactly one hour and 2 coffees la Ernest was so pleasant and helpful. My vechile report that I received was fantastic, very easy to read and colorful. Exactly one hour and 2 coffees later my oil change, tire rotation and vehicle inspection was complete. See you on my next visit! Many thanks, Sigbed, A Very Satisfied Customer. More

by SUSANN_SINCLAIR Verified Customer Verified Customer

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Disrespectful, unprofessional Service Department The customer service and attitude of the Service department at Joyce Honda is horrible. Last Wednesday they determined that AC compressor in my Honda The customer service and attitude of the Service department at Joyce Honda is horrible. Last Wednesday they determined that AC compressor in my Honda CRV needs to be replaced. I agreed to repair. The representative said the part will be there by Friday. OK. Friday he calls me, tells that the part was not delivered and it will be delivered by the next Wednesday. OK. Today ("Next Wednesday") I called to check whether the part was delivered. I was twice placed on hold for 40 minutes, no one attending the line. Finally, after many calls and useless chat session with their "Service Chat", the Reception lady told me that this part is on backorder all over US (probably made that up, read further). I called to a "no name" service center - they promised to get the part and do the repair tomorrow. In addition, during the service visit to Joyce Honda, I asked to install a missing backdoor wiper arm cover (small decorative part). They charged me for the part, but never installed it. It is sad that the great car brand Honda is serviced by very disrespectful, ignorant and unprofessional service. More

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Routine Service I have continued to have my car serviced at Joyce Honda because of Ernest. He is an asset to Joyce Honda because of his superb way of working with cus I have continued to have my car serviced at Joyce Honda because of Ernest. He is an asset to Joyce Honda because of his superb way of working with customers like myself. Thank you Ernest for making sure the customers are satisfied. More

by MARIA.C.PEREA Verified Customer Verified Customer

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First in last out I showed up at 7:25am on Thursday and was the 10th car in line. Your guys do not service the cars based on who was first. I watched as cars that cam I showed up at 7:25am on Thursday and was the 10th car in line. Your guys do not service the cars based on who was first. I watched as cars that came behind me were serviced before me. That's bad practice. Someone needs to keep track of which cars pulled in first to the garage and ensure they get pulled into service before cars behind them. When you are short on time and take your car in the early morning, you should be assured you are serviced in order. I don't expect anything more or less than what I pay for. More

by DEAN.MATZ Verified Customer Verified Customer

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Honda CR-V purchase Experience Joe is very helpful and we appreciate his support in delivering to Joe was very helpful in car selection for my wife- are you close very Experience Joe is very helpful and we appreciate his support in delivering to Joe was very helpful in car selection for my wife- are you close very happy with the way you treated at your dealership More

by LBI4FUN Verified Customer Verified Customer

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Excellent people Does servicing professional ways and time. I enjoyed going to this Dealership . Excellent people to deal with. their presentation is very good. I will Does servicing professional ways and time. I enjoyed going to this Dealership . Excellent people to deal with. their presentation is very good. I will go for servicing again More

by PUDANI Verified Customer Verified Customer

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Service center Very pleased with service Ernest provided in obtaining crv key - Will definitely return to Joyce Honda for service when needed - Would highly recomm Very pleased with service Ernest provided in obtaining crv key - Will definitely return to Joyce Honda for service when needed - Would highly recommend Joyce Honda service to other Honda owners More

by LBI4FUN Verified Customer Verified Customer

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Great service!!! The advisor wrote down all the main points as indicated by the customer. All points were resolved and the car is running superb. The advisor was on to The advisor wrote down all the main points as indicated by the customer. All points were resolved and the car is running superb. The advisor was on top of everything and contacted you when the car is done! More

by MINKWONG624 Verified Customer Verified Customer

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