Ernesto Rivas
Ernesto Rivas at Kendall Dodge Chrysler Jeep Ram

Ernesto Rivas | Page 13

Finance Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

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4.9
180 Reviews
4.9

180 Reviews

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180 Reviews of Ernesto Rivas

August 01, 2023

Dealership Rating
Employee Rating

The best customer service Carlos the salesman and the finance gentleman the best I recommend this dealer to all More

by CATHRINAFERNANDEZ
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Hector Collado, Carlos Blanco

Aug 01, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 27, 2023

Dealership Rating
Employee Rating

The worst, I have no words, their clients do not care, they offer services that they do not have, they sell you insurance which is a scam, all a lie, they are not reliable at all More

by Yanisey2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christian Povsic

Jul 27, 2023

Kendall Dodge Chrysler Jeep Ram responded

"Yanisey2000" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jul 27, 2023

Yanisey2000 responded

Do not assume that I have been a customer there since 2019 and in May I bought another car, you are scammers with all the letters

July 10, 2023

Dealership Rating
Employee Rating

La atención magnífica, tanto del vendedor como de todos los implicados en la venta del carro More

by ROBERJ83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 11, 2023

Kendall Dodge Chrysler Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 04, 2023

Dealership Rating
Employee Rating

Beyond Great customer services, Chris was very helpful and made the process nice and smooth More

by miguelcueto300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 01, 2023

Dealership Rating
Employee Rating

My salesman was incredible. Everyone worked very hard to make me happy. The best team I have ever seen. This is the 4th car I buys at the dealer. Good job. Thank you Alberto Rod More

by RAYPOWER1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2023

Kendall Dodge Chrysler Jeep Ram responded

Great to hear from you again so soon!

June 25, 2023

Dealership Rating
Employee Rating

Very good shopping experience, Emilio Wong was very nice and so was everyone else i dealt with. More

by GUILLEDEORCA
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Emilio Wong , Ulises Soza

Jun 26, 2023

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 25, 2023

Dealership Rating
Employee Rating

If you don't look very well everything you are signing they will change the numbers and overcharge you something different than what you agreed. More

by YLAROQUE
Sales Price Transparency
Recommend Dealer
No
Jun 26, 2023

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 15, 2023

Dealership Rating
Employee Rating

Tuvimos el placer de ser atendidos por Jenry Pérez con quien fue un gusto el trato y la claridad en el negocio. También nos atendieron el manager de los carros usados, muy atentamente, y la persona princi More

by marydeleono
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jenry Pérez

May 15, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 15, 2023

Dealership Rating
Employee Rating

Great work by Ernesto in finance and Chris in sales! Quick and hassle free experience. More

by Chloebrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Macculloch

Mar 15, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 13, 2023

Dealership Rating
Employee Rating

Typical used car dealer attitude maximum profit minimum service. Misleading practices and oh by the way costs. Terrible follow up on issues. You call and call no one calls back. Obviously just don’t care a More

by MREWEHEAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nicholas Alfonso

Mar 13, 2023

Kendall Dodge Chrysler Jeep Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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