Adrianna Yansen
Bdc Internet Representative
Kendall Dodge Chrysler Jeep Ram
13355 SW 137th Ave.
Miami, FL 33186
11 Reviews
Write a Review11 Reviews of Adrianna Yansen
May 18, 2024
Muy atentos una experiencia buena. La persona q nos ayudó fue paciente y explico todo en detalles el mejor La persona q nos ayudó fue paciente y explico todo en detalles el mejor More
April 06, 2024
Beware of this dealer. Complete lack of professionalism and a criminal track record as well. From the start, they advertise at one price and then add several fees. Some Complete lack of professionalism and a criminal track record as well. From the start, they advertise at one price and then add several fees. Some of which they can't even justify, so they put on the buy order as "other fees" of $425. The certified truck I was buying had the options I wanted, so I proceeded with the purchase anyway and put in a $1000 deposit. I purchased this car sight unseen and planned to have it shipped to NY, so I also paid a deposit to a 3rd party transporter. The Finance manager sent me paperwork and instructions for wiring at $20,000 deposit. After several days of no response, I called the dealer repeated times, only to have my calls sent to voicemail. Not one person at the dealer would answer my calls, so knowing they track sales based on the caller ID number you call from, I decided to call from my wife's phone, and sure enough, they answered. Once I explained who I was, they quickly said all the finance managers were busy and they would call me back—never happened. Finally, the salesperson who sent me the walk-around video sent me a text saying they sold the truck to someone else. After further research I see the dealer has had a finance manager arrested after stealing customers' credit card information to make high-end purchases. Now, I need to call American Express to check on the charges. I am also trying to get a refund for the 3rd party transporter. More
Other Employees Tagged: Jesus Palacios, Victor Leppez, Tyler Ling, Charles Mitchell, Ernesto Rivas, Carman Jean-Jaques, Daniel Suarez
July 10, 2023
La atención magnífica, tanto del vendedor como de todos los implicados en la venta del carro los implicados en la venta del carro More
Other Employees Tagged: Hector Collado, Jose Abreu, Ernesto Rivas, Paula Bean, Armando Veitia
March 11, 2023
Very nice and efficient in their jobs answered all my questions and were helpful to me questions and were helpful to me More
Other Employees Tagged: Hector Collado, Jorge Ventura, Elizabeth Sanchez, Yilian Perez, Victor Leppez, Christian Povsic, Alejandro Diez, Felix Noguera , Carolyn Delong
November 22, 2022
Renzo - my service consultant was super helpful and friendly. He made sure my vehicle was serviced properly and in a timely fashion. friendly. He made sure my vehicle was serviced properly and in a timely fashion. More
Other Employees Tagged: Victor Leppez , Renzo
September 23, 2022
This dealership was very pleasant and helped facilitate a quit and painless car buying experience. quit and painless car buying experience. More
Other Employees Tagged: Jose Abreu, Jorge Brito, Carlos Rodriguez
August 30, 2022
Exceeded expectation. Product was what was advertised. Flawless process. Buyer or seller Can’t go wrong. Product was what was advertised. Flawless process. Buyer or seller Can’t go wrong. More
Other Employees Tagged: Carlos Rodriguez, Ernesto Rivas
July 21, 2022
Friendly people. Knowledgeable. Great finance manager. It was a great experience . Loved the whole network. Knowledgeable. Great finance manager. It was a great experience . Loved the whole network. More
Other Employees Tagged: Jose Abreu, Kris Brandt, Modesto Castaner, Jorge Brito, Nicholas Alfonso, Emilee Quesada, Carman Jean-Jaques
April 24, 2022
All employee are very professional. the department of sale and service doing a very good work.Thank the department of sale and service doing a very good work.Thank More
Other Employees Tagged: Jeffrey Stuart, Hector Collado, Ernesto Rivas, Hugo Monterroso, Lazaro Varas, Armando Veitia, Alejandro Diez, Jose Perez, Ruben Torres
April 05, 2022
I received a good deal. The sales person, Mick, was great The internet sales manager, Angel, was great, he built an excellent deal. The sales person, Mick, was great The internet sales manager, Angel, was great, he built an excellent deal. More
Other Employees Tagged: Nicholas Alfonso, Charles Mitchell , Angel Garcia