Ernesto Rosado
Ernesto Rosado at Southern Hyundai Newport News

Ernesto Rosado | Page 22

Parts Advisor

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.7
454 Reviews
4.7

454 Reviews

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454 Reviews of Ernesto Rosado

June 19, 2025

Dealership Rating
Employee Rating

Lazy inspection, rude service employee and misdiagnosed my brake issue which would have led to further damage had I not gotten a second opinion More

by shampoo_ferric2s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: jeffrey moien

Jun 19, 2025

Southern Hyundai Newport News responded

"Shampoo_ferric2s" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnh@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2025

Dealership Rating
Employee Rating

Southern hyundai has treated me right since day one of ownership of my santa fe. I recommend them to anyone in the market of buying a new or used vehicle. More

by MCRAE3.DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 18, 2025

Dealership Rating
Employee Rating

Ernesto was polite and attentive when checking me in for my scheduled appointment car services. More

by Glas76623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 17, 2025

Dealership Rating
Employee Rating

Everything was fine, except the time of the appointment. The time was 7:30 am and my Husband got there at that time and was told no one gets there until 8am. I'm glad it worked out with his work schedule. More

by OLDYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Blyth, jeffrey moien

Jun 18, 2025

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

June 14, 2025

Dealership Rating
Employee Rating

Thank you for getting the part, calling more than once to remind me, and doing a great job! Looking forward to my oil change appointment to be, More

by pancakeva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

Jun 18, 2025

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 14, 2025

Dealership Rating
Employee Rating

I’ve been a client for many years. Please with the work they do in the service dept. Jeff always goes above and beyond. More

by tgardner16.tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

Jun 18, 2025

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 09, 2025

Dealership Rating
Employee Rating

You all are the very definition of consistency. Every time I visit to have my car serviced, the service team is courteous and knowledgeable. Been going to Southern Hyundai for two years now and I w More

by tajacobs95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

Jun 11, 2025

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 09, 2025

Dealership Rating
Employee Rating

I am not sure who Ernesto Rosado is. I went through service with a guy name House. He was excellent More

by BROCKWAGNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris House , Michael Abi-Saab

Jun 11, 2025

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 09, 2025

Dealership Rating
Employee Rating

I experienced fast, professional, and friendly service from booking my appointment up until my keys were returned to me. More

by TYWANA.CARPENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

Jun 11, 2025

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 08, 2025

Dealership Rating
Employee Rating

I am a senior citizen wish you could haven given me the senior discount this was a hard month I wasn’t expecting to get a flat tire you all have always been so good to me since I got the car from you all. More

by BONNIEBLUE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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