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Ernesto Rosado

Overview Reviews (458) Inventory (220)

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Ernesto Rosado

Ernesto Rosado | Page 45

Parts Advisor

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.7

458 Reviews

Overview Reviews (458) Inventory (220)

4.7

458 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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458 Reviews of Ernesto Rosado

March 05, 2024

Dealership Rating

Employee Rating

Performed all requested services in a timely manner Chris House was very helpful and professional House was very helpful and professional More

by VMCAGNON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ernesto Rosado

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February 28, 2024

Dealership Rating

Employee Rating

Check in was easy, waiting room clean and pleasant. Was able to use the shuttle service when I dropped my car off. For pick up , it felt like they didn't want me to use the shuttle service. Was able to use the shuttle service when I dropped my car off. For pick up , it felt like they didn't want me to use the shuttle service. More

by dawnnreid85

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ernesto Rosado

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February 23, 2024

Dealership Rating

Employee Rating

Fast, excellent, and efficient service as always. Very happy with my service provider, highly recommended. Very happy with my service provider, highly recommended. More

by djohns99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris House, Michael Abi-Saab, jeffrey moien

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Feb 23, 2024 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 21, 2024

Dealership Rating

Employee Rating

Things were done in less time than I expected. Everyone was curious and pleasant. The price was very reasonable. Everyone was curious and pleasant. The price was very reasonable. More

by HAMPTONDAVID72

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ernesto Rosado

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Feb 22, 2024 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 21, 2024

Dealership Rating

Employee Rating

Poor Service writer was bad and had no reasonable explanation of why it took so long to get my service done explanation of why it took so long to get my service done More

by Jgskwirut74

Verified Customer

Recommend Dealer

Other Employees Tagged: Ernesto Rosado

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Feb 22, 2024 -

Southern Hyundai Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnh@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 20, 2024

Dealership Rating

Employee Rating

Always great The service department is always providing prompt, courteous, detailed response to all service requests! prompt, courteous, detailed response to all service requests! More

by bahancock0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ernesto Rosado

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Jul 08, 2024 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 16, 2024

Dealership Rating

Employee Rating

Jeff Moien has been the main point of contact for me and the customer service he provided was great. I am assuming Ernesto Rosado was the service technician on the last visit; everything so far has gone wel the customer service he provided was great. I am assuming Ernesto Rosado was the service technician on the last visit; everything so far has gone well. More

by MARY23606

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ernesto Rosado

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Feb 20, 2024 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Feb 16, 2024 -

MARY23606 responded

Jeff Moien has been my service provider and the customer service he provided was great. I am assuming Ernesto Rosado was the service technician on the last visit; everything so far has gone well.

February 12, 2024

Dealership Rating

Employee Rating

I wouldn't say the desk staff is overly friendly. But they get the job done and that's good But they get the job done and that's good More

by J.RENEE_BROWN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ernesto Rosado

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Feb 13, 2024 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 10, 2024

Dealership Rating

Employee Rating

Very welcoming and attentive to details Loved the hospitality that was provided Would definitely recommend hospitality that was provided Would definitely recommend More

by Agianniec

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ernesto Rosado

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Feb 13, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 09, 2024

Dealership Rating

Employee Rating

I have been a customer since 2017 with the same car and a little Santa Cruz. Happy and will hang out with you all a while longer. Thanks little Santa Cruz. Happy and will hang out with you all a while longer. Thanks More

by MOLLYDIANE958

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ernesto Rosado

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Feb 13, 2024 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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