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Ervin Sunga
Ervin Sunga at Fremont Toyota

Ervin Sunga | Page 19

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.7
226 Reviews
4.7

226 Reviews

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226 Reviews of Ervin Sunga

October 14, 2023

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Employee Rating

Very nice service. Got in and out in a good time. Was updated well and was let known how my vehicles health was. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Pat O'Brien, Phil Stravers

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Oct 17, 2023

Fremont Toyota responded

Thank you for taking the time out of your day to leave us such a kind review! We at Fremont Toyota are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

October 13, 2023

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Ervin is the best! His customer service is always top notch! Whenever I need to visit the service center, I only want Ervin as my adviser because he goes always makes t More

by SPHAMN0817
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2023

Fremont Toyota responded

We appreciate the kind words! This is what we strive for here at Fremont Toyota! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

October 11, 2023

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Ervin is great! Very helpful and reassuring with our concerns regarding an upcoming road trip to souther California More

by KJ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

October 08, 2023

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Every time I go in everybody is very friendly and extremely helpful. I am very satisfied with the service I get at Fremont Toyota! More

by HEATHER38656
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Fremont Toyota responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.

October 07, 2023

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This dealership is dependable and accommodating! The service department and assigned advisor is very helpful Thank you! More

by MMDELACRUZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Fremont Toyota responded

Thank you so much for taking the time to leave this review of your recent experience at Fremont Toyota. We're sincerely thankful for not just your patronage, but also your praise. Without customers like you, we wouldn't be able to do what we love. We look forward to working with you again in the future!

October 03, 2023

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Excellent service from timely service to customer service, excellent communication and great pricing. Toyota Fremont is my go to service provider. More

by MARIALREYES510
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Service Time
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Recommend Dealer
Yes
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Oct 04, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

October 03, 2023

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Employee Rating

Excellent service people are friendly knowledgeable they seem to have their scope of work well maintained More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Pat O'Brien, Phil Stravers

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Oct 04, 2023

Fremont Toyota responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Fremont Toyota - we're glad you appreciate that. We're looking forward to your next visit!

September 26, 2023

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it would have been nice 9if they had called me when the vehicle was ready. Instead, I had to call twice to find out status. We have lives and have to schedule around these appointments. Communication is More

by mbcox4
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 27, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

September 22, 2023

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Employee Rating

Excellent it is the only place I will take my car they always do a great job More

by garnerk11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Pat O'Brien, Phil Stravers

Report | Print
Sep 25, 2023

Fremont Toyota responded

Thank you, for taking the time to leave such a kind review of your experience here at Fremont Toyota. Customers like you are why we love coming to work every day. We cannot thank you enough for your patronage, and we look forward to continuing our relationship in the future.

Sep 25, 2023

garnerk11 responded

Every one at this dealership is a true professional from scheduling an appointment to working with your service staff on troubleshooting repairs. And if I need a car for while my car is being repaired they always will accommodate my needs.And yours parts department is a joy to work with always knowledgeable and helpful,you have a great work force.

September 16, 2023

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fue un excelente servicio muy profesional me encantó su amabilidad para sus clientes y muy eficiente More

by MARYCHUPIN62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Pat O'Brien, Phil Stravers

Report | Print
Sep 18, 2023

Fremont Toyota responded

¡Estamos muy contentos que tenias una gran experiencia de servicio con el personal en Fremont Toyota! Esperamos verlos de nuevo. ¡Muchas gracias por sus comentarios!

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