Ervin Sunga | Page 23

Great service reps! Long wait times, usually 2-3hrs. Little things like driver’s visor having a smidge of dirty mark and missing tire caps. Small things when looking at Long wait times, usually 2-3hrs. Little things like driver’s visor having a smidge of dirty mark and missing tire caps. Small things when looking at the bigger picture. Overall, pleasant experiences when I get my car serviced. Ervin and Maria great people. More

by MONTEROJESUS911 Verified Customer Verified Customer

Report | Print

Employees: Please treat ERVIN and SARA to a nice lunch or something because they're amazing employees. They've shown 5 Star service every time I interact with them. I live near the Steven's Creek Toyota or something because they're amazing employees. They've shown 5 Star service every time I interact with them. I live near the Steven's Creek Toyota but I'd rather drive 30 minutes to Fremont Toyota because I've had good service. Service/Maintenance: One thing I did have issues with was two of my wheel covers had come of. One of them had rolled off when I was driving and the other I think was stolen. I just wanted to give the maintenance team a heads up to double check vehicle wheel covers and ensure they're tightened :) UI/Survey: Please make it easier to access your survey on android phone email lol. I had to forward this to another email and access it :( Lobby: The chairs aren't as comfortable for people who choose to wait 2+ hours. They really numb the bum. Love the coffee. More

by K.LANUZA95 Verified Customer Verified Customer

Report | Print

The manager who assisted me was so great and accommodating and explained everything that will be done plus estimated expenses and time. accommodating and explained everything that will be done plus estimated expenses and time. More

by jonjonsaints Verified Customer Verified Customer

Report | Print

Maria is one of the most professional and sweet toyota service provider. She educates me on what my car needs and is super helpful. I drive out from Antioch to get my car serviced by her. service provider. She educates me on what my car needs and is super helpful. I drive out from Antioch to get my car serviced by her. More

by BIANCALEJAT Verified Customer Verified Customer

Report | Print