Ervin Sunga
Ervin Sunga at Fremont Toyota

Ervin Sunga | Page 22

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.7
226 Reviews
4.7

226 Reviews

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226 Reviews of Ervin Sunga

July 08, 2023

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Employee Rating

Above and beyond service. Got me in and out with no appointment. Every member of the service team was helpful and polite More

by gsmith27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

July 05, 2023

Dealership Rating
Employee Rating

Earvin was very approachable. He is customer oriented. He knows how to deal with your needs in a courteous way. More

by GFK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

July 05, 2023

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Employee Rating

Another great service appointment at Fremont Toyota! Thank you to Ervin and the team for your transparency and open communication. We always feel taken care of here. More

by DELAROSA.JUSTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Fremont Toyota responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.

June 28, 2023

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Employee Rating

Ervin provided excellent customer service and took his time explaining the service technician’s inspection and recommendations for both the current service appointment and next appointment. We put great e More

by DELAROSA.JUSTINE
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

June 23, 2023

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Employee Rating

Very helpful, speedy service! Was able to fix up my car in a couple of days, and gave great advice to keep things running smoothly. More

by sophiacwag
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

June 21, 2023

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Employee Rating

I had mentioned concerns about my tires. I’m unsure if they checked it but about two days after I had a notice about my tire on my cars dashboard More

by NICHOLASANIT
Service Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

June 21, 2023

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Employee Rating

Excellent service, knowledgeable, professional and experienced staff. I have been using this dealership for several years. Highly recommend. More

by NICK_94536
Service Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

June 21, 2023

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Employee Rating

Great service all the way around thank you will be back to have my cars service again More

by KOREMILIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2023

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

May 31, 2023

Dealership Rating
Employee Rating

Brought my vehicles in for service, Ervin was great to work with, friendly, helpful and quick. The vehicle check in process goes a lot faster these days than it used to, previously that was a major frust More

by Nick W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

May 23, 2023

Dealership Rating
Employee Rating

Irvin has great customer service skills. Explains things well and very easy to work with. Honest and feel that he does have your intrest at heart. More

by DUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2023

Fremont Toyota responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.

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